Manager, Digital Platforms

Posted 9 Days Ago
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Windhoek, Khomas
Senior level
Financial Services
The Role
The Manager of Digital Platforms will build and maintain digital solutions for Consumer and High Net Worth Clients. Responsibilities include ensuring secure channels, developing recovery plans, supporting product development, and enabling teams with internal services to enhance digital offerings efficiently.
Summary Generated by Built In

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To build, implement, enable, maintain a set of digital platform and functionality for Consumer and High Net Worth (CHNW) Clients in country in alignment with platform enablers, overall segment value proposition and life journeys. Responsible for Always on, always secure and scalable channels and messaging component of these channels.

Qualifications

Batchelor’s Degree in Commerce, Computer Science, Project Management or related. 

Additional Information

Experience: 

  • 5-7 years: Experience and understanding of digital platforms enabling other value streams teams to deliver with substantial autonomy (platforms as a product).

Key Responsibilities:

  • Provide internal services (API's, knowledge, tools, usability) which are arranged as a compelling internal product that enable customer solution and segment teams to deliver digital customer features at a higher pace and with reduced co-ordination. Treats the platform as a compelling internal product.
  • Ensure the platforms, methods, team topology and architecture support a low time to market for all teams deploying digitally (lead time from idea to in the hands of customers).
  • Develop appropriate recovery and resolution plans to protect the Digital and eCommerce country capability from any untoward event.
  • Ensure that the adoption of digital and engineering functionalities meets customer objectives through solution readiness capabilities.
  • Support and guide country team to Collaborate with Product and Segment teams for the development of digital products.

Behavioral Competencies:

  • Embracing Change
  • Generating Ideas
  • Producing Output
  • Pursuing Goals
  • Team Working

Technical Competencies:

  • Customer Understanding ( Consumer Banking)
  • Data Driven Digital Marketing
  • Product Knowledge (Consumer Banking)
  • Risk Management
  • Risk/ Reward Thinking

Top Skills

Project Management
The Company
Johannesburg
63,856 Employees
On-site Workplace
Year Founded: 1862

What We Do

As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

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