Manager, Cost of Sales Operations

Posted Yesterday
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Ebene, Plaine Wilhems
Hybrid
Senior level
Cloud • eCommerce • Fintech • Payments • Financial Services
We enable businesses and their communities to thrive in the digital economy.
The Role
The Cost of Sales Operations Manager leads the Cost of Sales Operations team, focusing on scheme fees and interchange analyses, collaborating with various teams to implement updates, and ensuring efficient pricing changes. The role involves training team members and managing cross-functional projects.
Summary Generated by Built In

Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Binance, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

Checkout.com is actively seeking a talented and driven Cost of Sales Operations Manager with previous experience in the scheme fees and/or interchange domain, with the ability to work in a fast-growing and dynamic environment.
The Cost of Sales Operations team serves as Checkout.com subject matter expert on scheme fees and interchange business knowledge by collaborating cross-functionally to provide deep analytical expertise and consultative guidance.
The Cost of Sales Operations Manager will be expected to provide day to day leadership to the Cost of Sales Operations team. You will have ownership of the scheme fees and interchange related analyses, development, implementation and reporting. 


How you’ll make an impact


  • Lead the review and implementation of scheme fees updates from Card Schemes and other acquiring channels 
  • Interact with Card Schemes representatives on matters related to scheme fees research or inquiries
  • Develop team members and provide expertise and training
  • Review and approve draft scheme fees change requests submitted by analysts on the Checkout pricing engine
  • Review analyses and outputs from analysts in the team
  • Support the line manager with ad-hoc tasks and develop controls on processes
  • Identify areas of improvements and new features required for effective and efficient scheme fee pricing changes implementation on the back-office system; Collaborate with Product and Technology to define and implement these into coherent functionalities
  • Ownership of projects (new features, product launches, global expansion) across their entire lifecycle; Highlight, report and manage project risks & issues
  • Partner with the wider Finance team to streamline processes and action on recommendations regarding scheme fees reconciliation

Qualifications

  • 5+ years of experience in the Scheme Fees and/or Interchange domain in a supervisory or managerial capacity from a business and/or technical perspective
  • Demonstrates a sound understanding of Card Schemes and Payments Processing
  • A strong advocate of people development with proven experience in coaching and mentoring capacity
  • Superb analytical and problem-solving skills, with excellent attention to details 
  • Solid communicator with ability to manage multiple stakeholders across a variety of functions
  • Ability to explain complex topics with clarity and tune communication based on audience and topics
  • Strong sense of ownership and accountability
  • Flexible, adaptable and willing to maintain knowledge and skills with an emphasis on continuous learning about new trends
  • Ability to work cross-functionally and with remote teams
  • Ability to meet tight deadlines in an evolving environment and sometimes shifting priorities
  • Proficient in Microsoft Excel required
  • Experience with SQL server and BI tools is a plus
  • Fluency in English
  • A bachelor’s degree and other relevant specialised professional qualifications or training

Additional Information

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

  • Our Culture video https://youtu.be/BEwnpHuadSw
  • Our careers page https://www.checkout.com/careers
  • Our LinkedIn Life pages bit.ly/3OaoN1U
  • Our Instagram https://www.instagram.com/checkout_com/

Top Skills

SQL
The Company
Chicago, IL
2,000 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Patreon, Dashlane, Udacity, Wise, Sony Electronics, Klarna and many others.

Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. So, join us to build tomorrow, today.

We're proud to be certified as a Great Place to Work in the USA, with 89% of colleagues agreeing that this is a great place to work. That's 30% above average.

Find out more about our team here: https://www.checkout.com/careers

Why Work With Us

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. We're also proud to be certified as a Great Place to Work in the USA, with 89% of colleagues agreeing that this is a great place to work.

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