If you are looking to excel and make a difference, take a closer look at us…
Key Responsibilities:
1. Business Planning & Strategy
- Support the Business GM in formulating and executing the strategic plan for Secured Lending Business.
- Analyze market trends, competitor activities, and business performance data to identify growth opportunities and recommend actionable strategies.
- Develop annual business plans, budgets, and KPIs aligned with organizational goals.
- Collaborate with internal teams (e.g., Product, IT, Marketing) to ensure alignment and effective execution of business plans.
2. Partnership for Digital Journey Development
- Build and maintain strategic relationships with key business partners, such as property developers and car dealers, to drive collaboration on the B2B2C digital journey.
- Negotiate partnership agreements, ensuring alignment on goals, expectations, and mutual benefits.
- Identify and onboard new partners to expand the B2B2C ecosystem and drive customer acquisition.
- Act as the primary point of contact for partners, providing support and addressing challenges to enhance partnership success.
- Work with cross-functional teams to design and implement an end-to-end digital loan journey for B2B2C customers, ensuring seamless customer experiences.
- Collaborate with IT and digital teams to integrate partner platforms with the organization’s systems for real-time data sharing and loan processing.
- Drive process optimization and automation initiatives to improve partner and customer efficiency.
- Ensure adherence to regulatory and compliance requirements within the digital loan journey.
3. Performance Monitoring & Reporting
- Track and report the performance of partnerships and digital initiatives, ensuring KPIs are met.
- Analyze data to assess the effectiveness of the digital journey and recommend improvements.
- Prepare regular updates for the Business GM, highlighting achievements, challenges, and key initiatives.
4. Stakeholder Engagement
- Serve as a bridge between business partners and internal teams, ensuring smooth communication and alignment.
- Host partner engagement sessions, training, and workshops to foster collaboration and enhance understanding of the digital loan journey.
Key Skills & Competencies:
- Strong business acumen and strategic planning skills.
- Excellent relationship management and negotiation abilities.
- Experience in digital transformation and ecosystem development.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Knowledge of the property and automotive sectors is a plus.
- Proficiency in project management and cross-functional collaboration.
- Strong communication and presentation skills.
Qualifications:
- Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
- 5+ years of experience in business planning, partnerships, or digital transformation roles.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
What We Do
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country.
With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture.
Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services
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