Manager Business Operations / Insurance - US REMOTE

Job Description:

Essential Job Functions:

• Support the management of daily operations and work closely with a team of operations professionals
• Requires monitoring of time off for team members to ensure fairness and adequate staffing is in place daily
• Assist in the implementation of operational policies and procedures
• Create training procedures and update accurately the changes in processing as they occur
• Participate in data analysis and reporting activities, offering insights for improvement – using reports available within SharePoint Power BI
• Collaborate with team members and other departments to meet operational goals 
• Work in partnership with the Offshore leadership teams to ensure Service Level Agreement standards are met
• Monitor and control departmental budgets
• Reporting and getting approvals for financial exceptions, being able to record them within the account ledger
• Make decisions to address operational challenges with guidance from superiors
• Contribute to departmental goal setting and planning
• Adapt to changing responsibilities and tasks as needed

Mandatory Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 6+ years of relevant work experience in industry the insurance industry with a minimum of 3 years in a leadership capacity, growing steadily a team of a minimum of 5 direct reports
• Proven experience in Business Processing within Insurance Services

• Proficiency in strategic planning, team leadership, and business operations
• Strong accounting background to manage multiple accounts
• Exceptional leadership and communication skills
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• Advanced degree in a relevant field is a plus
• Proficient in, Excel, Word, Power Point, SharePoint

Work Environment: 

• This position is fully remote within the United States only
• All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future
• Home base, remote – Laptop, Docking Station, Monitors, Headset will be provided
• Schedule: Monday – Friday, core business hours are 8 am to 5 pm CST preferred

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $73,100 - $135,700.

Full-time hires are eligible to participate in the DXC benefit program.  DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link

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Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.