Manager, Billing

Posted 15 Days Ago
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Denver, CO
Hybrid
Senior level
Fintech • Kids + Family • Payments • Software
We provide software and services to handle administrative tasks so teachers can focus on the kiddos.
The Role
The Manager of Billing will oversee the entire billing process, ensuring accurate invoicing and compliance while mentoring the billing team. Responsibilities include process improvement, customer account management, performance reporting, and collaboration with other teams.
Summary Generated by Built In

About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service. 

Procare Solutions is the #1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices. 

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties. 

What you’ll do:

  • Oversee Billing Operations: Manage the end-to-end billing process, ensuring accurate and timely invoicing for all customers
  • Team Leadership: Supervise and mentor the billing team, providing guidance, setting performance goals, and conducting regular evaluations
  • Process Improvement: Identify and implement improvements to billing workflows, systems, and tools to enhance efficiency and accuracy
  • Customer Management: Collaborate with clients and internal teams to resolve billing discrepancies, inquiries, and disputes promptly and professionally
  • Reporting: Develop and maintain reports on billing performance, outstanding balances 
  • Compliance: Ensure billing practices comply with company policies, contractual obligations, and relevant regulations
  • Collaboration: Work closely with sales, and customer success teams to align billing practices with broader company goals

Our ideal candidate will have: 

  • Bachelor’s degree in finance, accounting, or a related field (or equivalent experience)
  • 5+ years' of experience in billing, accounts receivable, or a similar role, with at least 2 years' in a management capacity
  • Experience in the software or SaaS industry is strongly preferred
  • Strong knowledge of billing systems and processes; familiarity with ERP(Netsuite) and CRM (Salesforce) tools is a plus
  • Exceptional analytical skills and attention to detail
  • Excellent communication and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment

Why Procare?

  • Excellent comprehensive benefits packages including: medical, dental, & vision plans
  • HSA option with employer contributions
  • Vacation time, holidays, sick days, volunteer & personal days
  • 401K Plan with employer match and immediate vesting
  • Employee Stock Purchase Plan
  • Employee Discount Program
  • Medical, Dependent Care, and Transportation FSA Plans
  • Company paid Short and Long-Term disability and Life Insurance
  • RTD EcoPass for all Denver employees
  • Tuition Reimbursement and continued Professional Development
  • Fast paced, high energy workplace environment in prime downtown location
  • Regular company provided meals
  • Clear career development plans for the Sales organization
  • Procare believes in progressive sales plans for high performers

Salary

$70,000-$100,000/year DOE

Location

This position is based in our Denver, CO office. We are currently in a flexible hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Denver, CO office a few days a week.


 


Top Skills

NetSuite
Salesforce

What the Team is Saying

Courtney
JoAnn
The Company
HQ: Denver, CO
445 Employees
Hybrid Workplace
Year Founded: 1992

What We Do

Procare is the largest and leading provider of child care management and parent engagement software, integrated payment processing, technology and services. Our team's extensive experience in early education allows us to take a consultative approach with our clients as they manage and grow their businesses.

Why Work With Us

Child care has a multi-generational impact, and we are proud to design, develop, and support solutions that not only help business owners , but also create meaningful connections between caregivers and families. One of our values is Grow Together- this applies not only to us as employees, but also to the businesses and families we support.

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Procare Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQDenver, CO
We are in Downtown Denver, one block from 16th St. We're on the 18th floor and love our 360 mountain views, lobby Starbucks, and proximity to RTD.

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