Procare Solutions
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The Product Content Specialist will develop extensive knowledge of products and Head Start Program Standards, creating and designing articles for the Help Center using MadCap Flare, implementing customer engagement strategies, and collaborating with teams to ensure accurate documentation and timely delivery of products.
As a Senior Salesforce Administrator at Procare, you will manage the Salesforce system to enhance sales productivity and operational efficiency. Responsibilities include system integrity maintenance, user support, data reporting, and configuration of apps and integrations. You will lead initiatives and drive improvements within the Salesforce ecosystem.
As a Senior Software Engineer, you will build and maintain a SaaS web and mobile solution for childcare organizations, optimizing code and cloud infrastructure, developing features, and improving existing systems while collaborating with design and product management teams.
The Quality Assurance Engineer will implement automated testing for ChildPlus's Head Start management software and build the automated testing platform. Responsibilities include creating test scripts, testing products, improving quality processes, and identifying KPIs.
As a Revenue Operations Coordinator, you will manage inbound customer inquiries, ensure efficient lead routing, and collaborate with sales and marketing teams. Responsibilities include answering calls, monitoring web chat, enriching lead data, and providing general support to enhance customer interactions.
The Staff Accountant will manage accounts payable and receivable, ensuring financial records are accurate, processing payments and collections efficiently, and overseeing vendor invoices and customer refunds. Responsibilities include maintaining accounts, managing invoice approvals in NetSuite, and verifying sales orders in Salesforce.
The Software Engineer will develop and support enterprise software solutions, maintain and create services for payment systems, and optimize cloud infrastructure. Responsibilities include collaborating on projects, validating solutions, automating processes, and contributing to architectural discussions.
This role involves identifying and pursuing new business opportunities in the SaaS and fintech sectors, building relationships with potential clients, and driving revenue growth. Responsibilities include lead generation, personalized outreach, managing the sales pipeline, and overcoming client objections while ensuring client satisfaction.
The Software Sales Consultant will identify and pursue new business opportunities, manage a robust sales pipeline, build relationships with clients, demonstrate products, and tailor solutions to meet customer needs, while consistently meeting sales targets.
The Customer Support Specialist at Procare Solutions is responsible for providing software-related support to customers, ensuring excellent service through clear communication and technical assistance. The role involves problem-solving, handling calls, and maintaining customer satisfaction while staying updated on software changes.
As a Software Engineer at Procare Solutions, you will collaborate with stakeholders to develop and deploy features for a SaaS web and mobile solution in the childcare industry. You will work on improving code efficiency, developing REST APIs, enhancing system performance, and contributing to best practices. The ideal candidate has 5+ years of experience in building web and SaaS applications with expertise in Ruby on Rails, RESTful API design, JavaScript frameworks, and AWS.
As a Business Development Representative, you will generate leads through outbound outreach, qualifying potential clients, and collaborating with the sales team to meet sales targets. You'll manage your sales pipeline, maintain client relationships, and stay informed on industry trends to support sales efforts.