Manager, ATM Project Management

About Brink's:

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100countries.

Brink’s has been a trusted partner in securing commerce for more than 165 years. Together, every Brink’s Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team – and stay here.

We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

GENERAL SUMMARY:

PAI is looking to hire a Manager/Director of Projects for Financial Institution AMT installs and adds, moves and changes. This individual will be responsible for leading individuals, integration and large projects within the organization. The successful Candidate will be results driven, responsible for on time completion of projects and meet/exceed customer expectations. This individual must possess a positive can-do attitude, demonstrate enthusiasm for customers, solve problems, multi-task, and engage owner/operators in the process when necessary. The person will operate in a fast-paced, dynamic, and challenging environment and they must be passionate, accepting of a changing environment and constantly looking to influence the future outlook of the company.

ESSENTIAL DUTIES AND TASKS:

• Knowledge of installing financial institutions ATMs from software set up, connectivity to the network/core, managed services set up, and systems set-up
• Manage a team of Project Coordinators
• Build and maintain a deep understanding of PAI services and current onboarding processes. 
• Identify and lead improvements related to onboarding and installation of ATM’s. 
• Lead major cross functional projects, including, but not limited to, large ATM deployments, acquisitions, new product roll-outs with delegation to department leads and reporting to senior management
• Other duties and projects as assigned

Qualifications:

• Bachelor’s degree in Business Administration, Project Management, Information Technology, or a related field.
• Minimum of 3-5 years of project management experience, preferably in the financial services industry.
• Experience managing ATM installation projects or similar infrastructure projects is highly desirable.
• Project Management Professional (PMP) certification or equivalent mandatory.
• Strong understanding of ATM technology, installation procedures, and banking operations.
• Excellent problem-solving, organizational, and time-management skills.
• Ability to work effectively with cross-functional teams and external partners.
• Strong verbal and written communication skills.
• Proficiency in project management software (MS Project)
• Must be self-sufficient and can learn new tasks with minimal training and assistance
• Highly ambitious, willing to take on new tasks and lean quickly in some cases self-taught
• Outstanding organizational and multi-tasking skills are required. There are many different tasks which may need attention all at once, and prioritization is essential to accomplish a positive outcome
• Travel will be required (Approx. 10%). If located remote from a PAI office, this will increase to 25%

KNOWLEDGE, SKILLS & ABILITIES:

The competencies required for success in the PAI Project Manager role include:

• Action Oriented - Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
• Creativity – Comes up with new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings
• Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
• Delegation – Clearly and comfortably delegates both routine and important tasks and decisions; broadly shares both responsibility and accountability; tends to trust people to perform; lets direct reports and others finish their own work; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.
• Learning on the Fly – Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything; ability to multi-task
• Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
• Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers
• Timely Decision Making – Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.
• Time Management – Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
• Servant Leadership Style - must be willing to work projects with the team and take obstacles out of their way to be successful. 

COMPUTER / APPLICATIONS SKILLS:

• Working knowledge of Microsoft project a plus
• Proficiency in Microsoft Suite to include Outlook, Word and Excel is required
• Strong working knowledge / understanding of Microsoft Excel is required
• Ability to learn software applications quickly
• Experience with PAI Reports is a plus

WORKING CONDITIONS:

This work is performed in a business office setting. Must be an excellent listener. Constant moving (up/down/around the office area) to address questions and provide coaching. Continuous looking at a computer screen. Daily contact with management and with co-workers. Work can be stressful and requires a calm, patient demeanor. Lifting of 50 pounds or less, which can be accommodated. 

SUPERVISORY / MANAGEMENT DUTIES:

The employee currently would have direct reports.

A combination of education, training, and experience may be substituted when competency in the role is demonstrated. Successful performance on pre-employment tests may be required. Position requires successfully passing a drug test prior to hire.

Reasonable accommodations may be made to those who are able to perform the essential duties of the job.

The candidate must be able to maintain complete confidentiality of any information he/she encounters.

PAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

The company reserves the right to revise and alter this job description as needed.

 What’s Next? 

Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.