Manager, Agency Strategy & Planning

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary:
Responsible for assisting the Head of Agency Strategy & Digital Business to oversee all activities within the Agency Strategy & Planning team and actively involve in the planning, formulation, implementation and monitoring of long and short-term strategies of the Agency Distribution.

Principal Duties & Responsibilities:
1. Support Agency Strategy & Planning team driving work deliverables in relation to Management Reporting, Business Planning, Performance Management and Data Analytics while actively involve in the planning, formulation, implementation and monitoring of long and short-term strategies particularly for leaders and Y2 onwards agents.
2. Work closely with senior management and the relevant stakeholders on business reviews and monitoring of agency business performance and strategies/ initiatives. Identify potential opportunity/ area of improvement/ learning, for future strategic planning and management.
3. Ensure accurate and timely provision of analyses, reports and presentations for all the management meetings, such as Monthly Business Review & Planning Meetings, Monthly Agency Distribution Business Performance Meetings, Quarterly Business Performance Reviews, EXCO Meetings, etc. Provide regular insight and highlight key emerging trends to support performance management.
4. Ensure accurate and timely delivery of Annual Business Plan, identify and understand key business drivers while providing insights of the drivers to the senior management to drive business decisions along with implementation plans. Measure Agency business performance against the business targets and aspirations, via segmentation & MAPA approach.
5. Prepare and deliver management presentations with respect to long and short-term strategies/ initiatives for Agency Distribution, aiming to create/ strengthen a value proposition aligning with the Company’s business and strategic direction.
6. Participate in various company-wide business initiatives as required. Follow-up-and-follow-through any actions needed to ensure smooth implementation of strategies and initiatives and ensure timely delivery of key milestones of the implementation plans.
Roles and responsibilities are not limited to the list above and may include ad hoc tasks that may arise from time to time.
Job Specification:
a. Qualifications
• Bachelor’s degree in Mathematics, Statistics, Physics, Actuarial Science or any other related field
b. Experience
• Minimum 5 years of relevant working experience
c. Knowledge
• Strong leadership capabilities that can lead, influence and motivate to create a high performing team.
• Strong strategic and forward-thinking skills.
• Strong critical thinking and problem-solving skills.
• Project management skills and ability to manage multiple priorities.
• Strong communication skills with ability to communicate with senior management team, internal and external stakeholders.
• Strong analytical skills and ability to connect the dots.
• Has a good command of written and spoken English.
• Self-motivated and able to work under minimum supervision always.
• Demonstrate high willingness to learn and go beyond status quo.
• Works well under pressure, and a good team player.
• Proficient in Microsoft PowerPoint, Microsoft Word & Microsoft Excel.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.