LPL’s Advisory Consulting team provides platform education, case consultations, product discovery, and resource navigation covering our fee based solutions. Our mission is to be a trusted partner to our advisors who provide investors with choices to help meet their financial goals. In this endeavor, our sole motivation is to provide stellar guidance and expertise to allow our advisors to manage their client’s portfolios while also being trusted partners to give them the tool they need to make their businesses thrive.
Job Overview:
As the manager of the Advisory Consulting Desk, you will build and lead a team of professionals who support our clients via phone and email. The Advisory Consulting Desk is a knowledge base for questions regarding everything LPL offers for fee based solutions including platforms, products, and strategies. The manager of the Advisory Consulting Desk has responsibility for training, developing, and engaging team members in a manner consistent with LPL Financial’s values.
Responsibilities:
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Act as a “Player Coach” and lead by example, with the ability to field advisor calls and emails directly if necessary
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Embody the firm’s mission and values by fostering a culture of engagement, diversity and inclusion
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Utilize principles of continuous improvement and advisor feedback to streamline and enhance team operating procedures
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Results focused, with a strong understanding of how to educate and reinforce
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Establishing, communicating and reporting on ongoing metrics and targets for employees on the team
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Responsible for performance management and accountability measurements for employees on the team
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Conducting recurring team meetings and 1:1’s with team members
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Develop strategic partnerships with other team leaders and other departments across LPL as appropriate
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Responsible for working with department leadership on elements of the business and/or functional strategy implementation and management across department and company-wide functions or projects.
What are we looking for?
We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.
Requirements:
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3-5 years’ previous experience within the financial services industry
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FINRA Series 7 and 66
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2 plus Financials Services customer service management/lead experience
Core Competencies:
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Positive, customer-focused attitude and demeanor with desire to provide outstanding service
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Superior communications skills, both verbal and written, with the ability to cogently explain and discuss financial information to different audiences
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Desire to contribute to the success and growth of an organization
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Interest in continued development of analytics to measure effectiveness of team’s efforts
Preferences:
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Financial industry or service-related certifications are a plus
Pay Range:
$95,700.00 - $159,500.00
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Why LPL?
At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.
We are one team on one mission. We take care of our advisors, so they can take care of their clients.
Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.
We take social responsibility seriously. Learn more here
Want to see info on our benefits? Learn more here
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.
What We Do
Financial advice is changing, and at LPL Financial, we’re at the forefront. We’re building a future where advisors can—with no friction or complexity, as simple as turning the dials—pick the business model, services, technology, and product mix that best meet their clients’ needs.
With one platform, one sign-on, and one team to call, you can take your business anywhere you want it to go. There are no limits to your growth, and we’ll partner with you every step of the way.
Your greatness is our goal.
LPL Financial is a leader in the retail financial advice market and the nation’s largest independent broker/dealer*. We serve independent financial advisors and financial institutions, providing them with the technology, research, clearing and compliance services, and practice management programs they need to create and grow thriving practices. LPL enables them to provide objective guidance to millions of American families seeking wealth management, retirement planning, financial planning and asset management solutions. LPL.com
Securities and Advisory Services offered through LPL Financial. A registered investment advisor, Member FINRA/SIPC.