Manager, Admin Solutions

Posted 16 Hours Ago
Be an Early Applicant
2 Locations
73K-122K Annually
Mid level
Fintech
The Role
The Admin Solutions Manager will lead a team of Admin Solutions Consultants, ensuring daily operations, advisor satisfaction, and performance management. Responsibilities include program development, team coaching, relationship management, and adherence to operational procedures. The ideal candidate should possess strong leadership and communication skills, with experience in financial services and a focus on team collaboration.
Summary Generated by Built In

As part of LPL’s newly established Linsco Team within Business Solutions, the Admin Solutions Manager will be the front line leader. You will provide daily support and guidance to a team of Admin Solutions Consultants while managing relationships with advisors and our internal partners. Knowledge of LPL, leadership qualities, adaptability, and comfort with change and ambiguity will be key success factors for this position. The group is staffed by experienced team members that are well versed in advisor support and operations. The manager is responsible for the team's performance, advisor satisfaction as well as maintaining a successful relationship with all internal partners.

Responsibilities:

Program Development:

  • Contribute to the development of the Admin for Linsco Program

  • Coordinate with Linsco partners on requirements and enhancements

  • Until further notice, manage admin capacity allocation and pairing requests

Team Development:

  • Conduct daily huddles via WebEx to ensure consistent communication with team

  • Provide regular coaching to ensure satisfaction

  • Ensure implementation and adherence to SOPs

  • Act as a resource for staff by answering questions and following up on complex issues

  • Identify and implement proactive measures to ensure Admins can meet organizations goals

  • Identify trends and areas for improvement for staff and program

  • Coordinate with internal partners to ensure consistent implementation

  • Monitor Admin calls and emails

Relationship Management:

  • Connect as needed with advisors assigned to your Admins

  • Embrace advisor feedback and seek to identify ways to improve advisor experience

  • Connect weekly with internal Linsco partners

  • Regularly exercise discretion and business judgment

Staff Management:

  • Ensure staff are adhering to assigned shifts and completing work in a timely manner

  • Manage vacation requests and review timecards for accuracy

  • Write and deliver performance reviews, and employee goals

  • Interview and make staffing decisions for hiring as needed, in coordination with AVP

  • Provide strong, compassionate, and visible leadership which foster positive attitudes and trust among employees and our advisors

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

  • Previous leadership experience

  • 3 + years of financial services experience

  • Strong oral and written communication skills and the ability to work independently

  • Must identify problems and implement solutions in a team environment

  • Proven ability to motivate and encourage others

  • Proven ability to work successfully as a part of a team

  • Comfort with giving and receiving feedback from all levels

  • Prior experience working with data/team analytics a plus

  • Experience working with financial advisors

  • FINRA licensed or willingness to get fully registered (SIE, 7, 63 & 65)

Preferences:

  • 1+ years of LPL experience

  • Experience with employee-based advisor relationships


 

Pay Range:

$73,000.00 - $121,600.00


 

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!


 

Why LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL? Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits? Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

The Company
HQ: San Diego, CA
8,926 Employees
On-site Workplace
Year Founded: 1989

What We Do

Financial advice is changing, and at LPL Financial, we’re at the forefront. We’re building a future where advisors can—with no friction or complexity, as simple as turning the dials—pick the business model, services, technology, and product mix that best meet their clients’ needs.

With one platform, one sign-on, and one team to call, you can take your business anywhere you want it to go. There are no limits to your growth, and we’ll partner with you every step of the way.

Your greatness is our goal.

LPL Financial is a leader in the retail financial advice market and the nation’s largest independent broker/dealer*. We serve independent financial advisors and financial institutions, providing them with the technology, research, clearing and compliance services, and practice management programs they need to create and grow thriving practices. LPL enables them to provide objective guidance to millions of American families seeking wealth management, retirement planning, financial planning and asset management solutions. LPL.com

Securities and Advisory Services offered through LPL Financial. A registered investment advisor, Member FINRA/SIPC.

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