Major Account Manager

Posted 10 Hours Ago
Be an Early Applicant
Singapore
Senior level
Big Data • Cloud • Security • Software • Cybersecurity
The Role
The Major Account Manager (MAM) at Trend Micro focuses on selling cybersecurity products to Major Enterprise Accounts, identifying client needs, and engaging with customers to achieve IT and cybersecurity goals. The role involves collaboration with internal teams to drive opportunities and maintain customer relationships, alongside participation in industry events and Salesforce documentation.
Summary Generated by Built In

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

ABOUT TREND MICRO 

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com 

POSITION OVERVIEW 

The Major Account Manager (MAM) in Singapore will focus on proactively selling Trend Micro products and services into Major Enterprise Accounts. The Major Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Global System Integrators.

PRIMARY RESPONSIBILITIES 

  • Act as the account lead for assigned accounts based on the Client Value Proposition 

  • Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients’ IT and Cybersecurity goals and objectives 

  • Provide back up and support to client teams where required 

  • Recognized as the go-to person internally on the own client portfolio 

  • Partner internally with cross-functional teams – such as Technical, Regional Account Managers, Marketing – to understand customer goals and key performance metrics 

  • Pro-actively engage and drive opportunities with respective enterprise customers 

  • Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools 

  • Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services 

 

SECONDARY RESPONSIBILITIES 

  • Participate in industry conferences, trade shows and seminars, as required 

  • Participate in the planning and execution of programs designed to promote Trend Micro’s activities 

  • Document and regularly maintain all relevant information in Salesforce 

 

EXPERIENCE 

  • 8+ years’ experience in major Account Management in Information Technology / Security solutions companies.

  • Good to have: experience of handling enterprise accounts.

  • Ability to effectively engage at the C level customers.

  • Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market 

  • Strong knowledge of Virtualization and cloud-based solutions preferred. 

  • Pattern of quantifiable success in large account management and selling strategies 

 

Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. 

#LI-ZA1

#LI-Hybrid

We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.

Top Skills

Cloud-Based Solutions
Cybersecurity
Networking
Virtualization
The Company
Austin, TX
7,000 Employees
On-site Workplace

What We Do

We’re a global cybersecurity leader, helping to make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints.

As a leader in cloud and enterprise cybersecurity, our platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response.

Our global threat research team delivers unparalleled intelligence and insights that power our cybersecurity platform and help protect organizations around the world from 100s of millions of threats daily.

We have 7,000 employees across 65 countries, singularly focused on security and passionate about making the world a safer and better place.

We enable organizations to simplify and secure their connected world.

Trend Micro’s “Trenders” are passionate about doing the right thing to make the world a safer and better place.

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