Chewy is looking for a Machine Learning Engineer II with experience in recommendations and search relevance to join our Discovery team in Seattle or Boston.
Millions of pet parents with unique needs visit Chewy.com looking for products for their beloved pets! We have the task of deciding what products would be most useful to them and help them discover those products. How do we do this?
Meet Discovery team @ Chewy. We use the best machine learning techniques and continuously test the outcomes to simplify product discovery for pet parents looking for their pet needs on Chewy.com. Our exceptional multi-disciplinary team of data scientists, data engineers, software engineers and product managers work together to power personalized recommendations and product discovery for pet parents. Our team has single threaded ownership of the space allowing us to decide impactful products that we can experiment with, measure with metrics and deliver at a fast pace.
What You'll Do:
- You will deploy machine learning and data-science to simplify shopping experience for pet-parents, to improve reach and discovery of new products of Chewy vendors and helping create a great outcome for everyone ecosystem.
- Be responsible for the full Data Science lifecycle from conception to prototyping, testing, deploying, and measuring the overall business value of the models.
- Conduct exploratory analysis on large sets of text data and make recommendations to identify customer problems and inform new product features.
- Devise models and algorithms and guide engineering to develop scalable solutions that can work in real-time with large amounts of data.
- Identify and run priorities within the context of overall Chewy objectives, and work with colleagues in data science and engineering to drive the standard processes in development, testing, and production of models at scale.
- Establish strong working relationship at all organizational levels across different functional teams.
- Work with the data engineering teams to develop the automated pipelines to perform different stages of the model life cycle.
What You'll Need:
- An advanced degree (M.S., PhD, or equivalent experience) in Statistics, Applied Mathematics, Data Science or related field or proven experience for at least 3 years designing optimization and machine learning solutions for large scale applications.
- Experience in building and shipping machine learning models for business applications at scale.
- Experience with deep learning software platforms, such as PyTorch or TensorFlow.
- Experience with groundbreaking technologies in deep learning, RecSys, transformer architectures, two-tower architectures and Search, Ranking or large-scale embeddings.
- Demonstrated knowledge and experience with distributed machine learning and deploying models at scale in cloud environments such as AWS or Google Cloud Platform.
- Excellent verbal and written communication skills. Able to explain details of complex concepts to non-expert Team Members in a simple understandable way.
- You enjoy working on a team of highly engaged individuals, have a passion for data science and important metrics, and want to work on the cutting edge of your field.
- Proven experience in seeing opportunities for business improvement and defining and measuring the success of those initiatives.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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