MAC Team Network Engineer

Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on challenging, exciting projects in a collaborative, congenial environment. 

Competitive Range Solutions requires the expertise of a talented and experienced MAC Team Network Engineer to assist in directing and managing the program’s executive support group. The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team. 

The MAC Team Network Engineer is critical in facilitating Moves, Adds, and Changes (MACs) across our network infrastructure, ensuring high reliability and performance. This position requires a deep understanding of network configurations, VLAN management, VPN routing and forwarding, and technical expertise to manage activations, deactivations, installations, relocations, and network equipment upgrades. 

Roles and Responsibilities:

• Execute MACs efficiently, encompassing hardware moves, port activations/deactivations, VLAN extensions, and more, using existing materials to complete tasks efficiently and effectively.
  
• Provide technical support for a range of network activities, including but not limited to configuring VPN Routing and Forwarding, managing VLANs, and supporting site-to-site VPNs within the DoD accreditation boundary.
  
• Adhere to DoD’s change management process for tracking and executing MACs through service request tickets, ensuring timely and accurate completion of network modifications, upgrades, or deactivations.
  
• Conduct root-cause analysis for network-related issues, contributing to weekly trouble tickets analysis and the Monthly MAC Report to identify and resolve recurring problems.
  
• Utilize tracking systems for MAC requests, ensure customer accessibility and government oversight, and maintain detailed documentation of all changes and configurations.
  
• Assist in developing and maintaining SLAs and user agreements, ensuring clear communication and alignment with customer expectations and scope of work.
  
• Responsible for leading a team to execute Moves, Adds, and Changes (MACs).
  
• Responsible for coordinating with customers' various internal teams to ensure timely and accurate execution of MACs, including installations, activations, modifications, upgrades, and deactivations of ports and circuits.
  
• Track and execute MACs via service request tickets.
  
• Conduct root-cause analysis on recurring problems related to MACs, networks, and systems. 
  
• Prepare and submit Change Requests for MACs, track all MAC requests via service request tracking, and provide client and leadership oversight for program tracking.
  
• Responsible for preparing monthly reports regarding MACs.
  
• Provision Voice MACs, including line provisioning and phone deployment, ensuring full mission capability to the customer.
  
• Responsible for gathering and verifying client requirements and documenting all changes. 
  

Qualifications/Experience:

• Active TS/SCI clearance
  
• 7+ years of experience as Network Engineers. 
  
• Proven network engineering experience in MACs in a large-scale, dynamic environment.
  
• Strong technical knowledge of network hardware, protocols, and standards, including experience with VPNs, VLANs, and network configurations.
  
• Certification in network engineering (e.g., CCNA, CCNP) is highly desirable.
  
• Excellent analytical and problem-solving abilities to identify and fix network issues promptly.
  
• Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
  
• Ability to manage multiple projects simultaneously and work under pressure to meet deadlines.
  

Education/Certifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
  
• DoDI 8140 IAT Level II
  
• DoD 8570 Compliance
  
• Network Administration/Engineer Certification.