Lucid Fusion Search Specialist
Req number:
R4896
Employment type:
Full time
Worksite flexibility:
RemoteWho we are
CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a Lucid Fusion Search Specialist. This position will be full time and remote.
Job Description
What You’ll Do
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Team dedicated to support search solution powered by Lucidworks Fusion search platform.24*7 support team availability specifically for Priority 1 and 2 issues
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Team capable to take ownership, collaborate and work across multiple application stacks support team to resolve issues.
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Non-Core issues should be fixed by this team
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Core-Issues work with Lucidworks 24*7 support team through Zendesk
What You'll Need
Required:
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Experience: 4 to 10 years
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Lucidworks Fusion platform experts
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Experts in Incident and Problem management
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Require Level-2(L2) and Level-3(L3) Incident Management and Production Support for Search (powered by Lucidworks Fusion).
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Strong understanding of search technologies, including information retrieval, natural language processing, and relevance tuning.
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Strong communication skills with the ability to collaborate effectively with cross-functional teams.
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Experience with Agile development methodologies and tools (e.g., JIRA, Git).
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.
Top Skills
What We Do
CAI is a global services firm with over 8,700 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what’s right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise
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