Job Description
- Permanent Part Time opportunity - 20 hours per week, Mon-Fri, during business hours
- 14th of April start date, paid training for 1 week
- 27.30 per hour + Commissions + Employee Discounts
- Parramatta CBD location
Company Description
Accor is the largest Hotel Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle, across 40+ brands and has been named one of the best companies to work for in Australia, having been recognised as a 2024 5-Star Employer of Choice (500+ employees) by HRD Australia for the second consecutive year.
Our Business
Accor Plus is the most expansive travel, dining and lifestyle loyalty program in Asia Pacific tailored specifically for Accor hotels, providing exclusive member benefits, events and experiences at Accor properties across Asia Pacific. Celebrating 30 years in 2024, with a growing team of over 600 employees responsible for a community of over 403,000 smart travelers and lifestyle enthusiasts.
About the Role
As a Loyalty Sales Consultant, you will call recent guests of an Accor Hotel, inviting them to a FREE night at our hotels, as well as enjoying up to 50% off Accor room bookings & dinning, if they agree to sign up to our paid Loyalty Member Program.
Reporting to the Program Manager, you will be part of the Parramatta Sales team, helping grow the Accor Plus Membership program across Australia. More specifically, you will:
- Make outbound calls to verified leads, who have stayed at an Accor hotel
- Use Accor Plus sales techniques to discover needs & close sales
- Ask our customers & members for any referrals they’d like to recommend
About You
No previous sales or call center experience required! Our ideal candidate just needs to be a confident communicator, who loves connecting with people over the phone. To be successful in this role, you must:
- Be comfortable making outbound calls, to recent guests of Accor Hotels
- Excited about working in a sales environment, with achievable targets
- Able to start paid training, in office, on Monday the 14th of April from 9.00am to 3.30pm for 1 week, and then work from our Parramatta CBD office, 20 hours a week (Mon-Fri)
Why Us?
Enjoy full support with our paid in-house training program, plus ongoing training and coaching from our supportive managers. Other benefits include
- Set rosters during business hours, no weekends or late nights!
- Uncapped cash commissions & other bonuses
- Additional Accor Employee bonus for those that love to dine and travel
What We Do
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
