Lot Manager-Durham NC

Posted 3 Hours Ago
Be an Early Applicant
Durham, NC
Junior
Legal Tech
The Role
The Lot Manager oversees vehicle inventory and ensures proper handling and tracking of customer properties. Responsibilities include verifying vehicle presence, managing delivery appointments, assisting repossession agents, inventorying personal items, and communicating with team members.
Summary Generated by Built In

Job Description: 

• Verify that all vehicles secured the night before are on the lot and windows are marked with last six of the VIN, client, key status, and drivability

• Keep track of appointments, delivery times, and transport information

• Handling customer personal property pick-ups and vehicle redemptions

• Record daily deliveries and releases to reconcile inventory

• Assist and support the Repossession Agents when needed

• Over see that all personal property from all vehicles, create a detailed inventory in company apps and stored properly

• Monitor the property area and remove outdated property

• Communicate with statewide team members

Requirements

• 1-2 years’ relevant customer service experience -recovery or collections preferred

• High School diploma or equivalent required

• Good computer and keyboarding skills with the ability to operate a tablet with apps

• Working knowledge of the repossession process, account handling, and vendor communication preferred

• Detail-oriented and the ability to multitask

• Must be extremely organized be able to stay on track for upcoming time-sensitive deadlines

• Exceptional interpersonal skills, professional, courteous with outstanding oral and written communication skills

• Ability to work with a diverse customer and workforce population

• Assertive individual with effective investigative and follow up skills

• Ability to work well on a team and focus on results, exhibit adaptability and flexibility in a fast pace environment

• Work and communicate well with other team members

Physical Requirements:

• Use a tablet, laptop, and cell phone

Top Skills

,
The Company
67 Employees
On-site Workplace

What We Do

Associate Assets Recovery offers fully insured, voluntary and involuntary repossessions. We will work with banks, title loan companies, financial loan companies and more to get the job done.

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