Logistics Specialist

 Job Title: Business Professional - Logistics Specialist 4
Duration: 12 months
Work Location: Santa Ana, CA, USA
Job Description: Job title: Transportation analyst
Work Schedule: Hybrid (4 days onsite, 1 day remote)
Education and Years of Experience:
1) Bachelors or higher
2) 4~6 years of experience
Top Three Skills:
a. Data analytical skill
b. Transportation experience
c. Excel skill
Position Summary
Under the supervision and guidance of a Transportation Manager, the transportation analyst is responsible for the delivery order life cycle and transportation associated with Samsung products, including load creation, carrier assignment, tracking/tracing, customer delivery, and customer product returns and claims. The Transportation analyst ensures all deliveries are effectively translated in to a systemic load plan within the Transportation Management System (TMS and Warehouse Management System (WMS) to achieve sales targets and meet customer delivery expectations.
Role and Responsibilities
• Proven experience communicating and working with multiple divisions (customer service, transportation, returns, etc.) to meet customer expectations.
• Background and experience in key functions of the Supply Chain – including but not limited to Warehousing, Transportation, Reverse Logistics, Returns Management, and Customer Service.
• Ability to create dynamic reporting for key measurable and performance tracking.
• Ability to identify process improvements with attention to detail.
• Various systems management (internal and external) to accomplish daily/weekly/monthly tasks.
• Ability to proficiently manage multiple tasks/projects while staying organized in day to day activities.
• Work directly with 3PLs to resolve customer complaints and issues.
• Documenting and data collection for supporting departments/activities
• Ability to make decisions based on cost and service drivers to better serve the organization.
Required Education/Experience
• Bachelor’s Degree preferred and 5+ years of experience in logistics and/or transportation.
• Load Planning/Order Management experience is a plus.
• Knowledge of Transportation Management Systems and Warehouse Management Systems.
• Strong Excel proficiency and skills.
• Excellent written and verbal communication skills.
• Ability to work well in teams and work with remote teammates.
• Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions.
• Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
• Typically has general knowledge of logistics operations related to employee’s specific area of work, and knowledge of overall logistics operations.
• Is able to identify standard problems within the delivery cycle and makes a recommendation to provide a solution to achieve customer satisfaction.
• Ability to work extended periods of time in an open office environment
Summary:
The main function of a logistics specialist is to coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. A typical logistics specialist is responsible for reviewing and distributing production, work and shipment schedules and compiling reports on inventory levels, cost, etc.
Job Responsibilities:
� Review and approve documents, materials and products, and monitor work processes in order to assess completeness, accuracy and conformation to standards and specifications.
� Review and approve documents such as production schedules, work orders, and staffing tables to determine personnel and materials requirements, and material priorities.
� Confer with department supervisors and other personnel to assess progress and discuss needed changes.
� Revise production schedule, when required, due to design changes, labor or material shortages or other interruptions.
� Distribute production schedules and work orders to departments.
� Confer with establishment personnel, vendors and customers to coordinate production and shipping activities and resolve complaints or eliminate delays.
Skills:
� Verbal and written communication skills, attention to detail, problem solving and interpersonal skills.
� Strong ability to analyze costs related to manufacturing, labor and materials.
� Strong ability to accurately document and record customer/client information.
� Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
� Strong knowledge of applicable laws and regulations related to shipping and production.
� Previous experience with computer applications, such as Microsoft Word and Excel.