Change people’s lives and we love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 50 medical device company and the market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.
About the opportunity:
This is a rare opportunity for a Logistics Team Leader to join us in Newstead supervising the day to day execution of distribution, reverse logistic activities and play a meaningful part to helping Cochlear achieve our mission of helping people hear and be heard everyday.
Reporting to the Logistics Operations Manager, the successful Team Leader will supervise and lead the warehouse team streams by providing guidance and direction, and execution of inventory control practices, whilst ensuring agreed customer service levels are met.
Accountabilities include:
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Managing daily workflows, prioritisation, and resource allocation to ensure all sales orders are shipped within the agreed service commitment
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Shipping & Logistics - Oversight & responsibility for ensuring all local labelling activities are completed for identified countries prior to shipment.
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People Leadership - Training of all staff on existing and new kitting work instructions and procedures and ensuring necessary quality checks are completed and records kept
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Be a problem solver, and act as the first point of contact for any urgent shipment requests
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Root cause investigation and resolution of all shipping errors notified by customer service.
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Helping to protect & further grow the collaborative working culture
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Providing first line support to regional customer service and logistics teams in relation to all shipping queries
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Inventory control & goods inwards
To add value to Cochlear in this role you'll be able to demonstrate the following skills, experience and attributes:
Minimum
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Past experience working in a medical device distribution/logistics environment
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Experience with domestic and international freight management
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Strong communication skills (both written and verbal). Very good communication skills (both spoken and written)
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Basic knowledge of key Microsoft Office applications (MS Excel, Word, Power Point)
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Prior experience with an ERP system
Ideal
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Prior experience or exposure to supply chain practices
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Past experience with Oracle applications
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Familiarity with Cochlear product range and service offering
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IATA Dangerous Goods certificate for shipping lithium batteries by air
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Basic knowledge of data interrogation tools (eg. MS Excel, CoBis, MS Access)
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Advanced knowledge of all key Microsoft Office applications (MS Excel, Word, Access, Power Point)
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Some exposure to people management
Cochlear Summary
Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping people to Hear Now. And Always. Cochlear is the global market leader in implantable hearing solutions including cochlear implant systems (CI) and bone anchored hearing aids (Baha™). If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.
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What We Do
Hear now. And always
As the global leader in implantable hearing solutions, at Cochlear (ASX: COH) we are committed to our mission to help people hear and be heard. Our story started more than four decades ago when Professor Graeme Clark pioneered the world's first multi-channel cochlear implant and created an entirely new treatment for hearing loss.
Since our formation in 1981, we continue Professor Clark’s work to help people with moderate to profound hearing loss experience a life full of hearing.
We have provided more than 650,000 implantable devices. Each recipient helps form a global community of millions, through families, friends, colleagues, teachers and more. And they’re not just connected to their own community — each shares a link with each other and to Professor Clark’s childhood desire to help people hear.
We aim to give people the best lifelong hearing experience and access to innovative future technologies. We understand the privilege of connecting people to a life lived with hearing. And we listen, respond and move with the times – to continue to bring hearing within reach of all those who need it.
That's how we live our mission every day. Our global workforce of more than 4,000 people shares a collective determination to give more people the opportunity to enjoy a life of hearing.
Cochlear’s global headquarters are on the campus of Macquarie University in Sydney, Australia with regional headquarters in Asia Pacific, Europe and the Americas. Through our offices in over 180 countries we help people of all ages to hear.
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