Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace
Your role at Clorox:
In this role, you will:
Inbound Shipment to Korea (Clorox Korea DC)
- Follow up on inbound shipments from US, Europe and Asia to Korea.
- Prepare and provide import customs documents to the freight forwarder.
- Coordinate with the freight forwarder for customs clearance and transportation to the 3PL warehouse.
- Maintain the GIT report for inbound shipment tracking.
- Liaise with the 3PL warehouse on goods receipt.
- Arrange sample deliveries to the lab for testing purposes.
Outbound Shipment to Customers and Distributors
- Follow up customer order Liaise with distributors, retail customers, and the planning team to ensure full and accurate order fulfillment.
- Work closely with the 3PL warehouse on order packing and delivery to customers/distributors.
- Liaise with customers/distributors and the planning team to ensure full and accurate order fulfillment.
- Communicate with the co-packer on product co-packing and availability status.
Direct Shipment to Korea Distributors
- Handle and follow up on distributor/customer orders and coordinate with the US company, 3PL, FF and suppliers for shipments to Korea.
- Support supply confirmation and all related shipping documents for distributors/customers.
- Update and maintain the shipment tracker report regularly.
- Handle enquiries from distributors/customers.
Regulatory Admin (Quality Assurance)
- Maintain import regulatory (KPTA) records.
- Liaise with Korea regulatory consultant on product importation into Korea.
- Work with Korea lab agency to perform product testing.
- Record lab test results and respond to QA-related questions from the team.
- Host inspections at the Corporate Office.
Complaint Management (Quality Assurance)
- Follow up on complaints from distributors and ensure timely settlement.
- Manage complaints and claims with CIC (for complaints initiated by KDC and distributors).
- Report quality complaints in IMM.
- Check with the quality team for end consumer enquiries or complaints and provide feedback via distributors.
- Follow up on quality inspections in KDC and ensure timely reporting by the QA team.
NetSuite Administration Tasks
- Create Sales Order, transfer order, invoice and other transactions in NetSuite.
- Manage the stock transfer to various locations, i.e. copacker, lab agency, marketing agency, office, etc.
- Inventory adjustment in NS and report to Finance.
- Monitor the EDI transmission between NetSuite and 3PL WMS to ensure all data transferred correctly.
- Generate reports for KPI purpose.
3PL/transport Relationships
- Liaise with 3PL/ supplier for daily logistics and quality assurance operation.
- Reconcile billings from 3PL/ suppliers.
What we look for:
- Business degree or other relevant degree.
- 3 years plus in international shipment and logistics warehouse operations in Korea.
- Independent working style, self-starter and able to follow processes.
- Independent thinking and the ability to make business decisions that support the operation.
- Technical Skills: NetSuite or ability to learn / MS Word, Excel, and PowerPoint / Report writing.
- Excellent organizational skills.
- Excellent communication skills.
- Excellent written skills and clear spoken skills.
- Analytical skills for cost analysis, work flow analysis, and process improvement.
- Native Korean speaking and writing
- English, this is the main communication language used in the Burt's Bees business.
Summary
- Clorox has been go-to-market and expanding the business since 2017 from 1 brand (Burt’s Bees) to upcoming 9 brands covering skin care, home care, household care, cat litter, vitamin supplement and Charcoal etc.
- Clorox is now truly becoming a FMCG and consumer health industry in Korea
- Clorox is able to bring in all these categories in this short period of time; meaning that Clorox 100+% to invest in Korea.
- Excellent working culture, work from home, flexible work hour and summer hours which show that Clorox is value each of its staff and emphasizing work life balance.
- Location: Gangnam Station
Other Benefits
- Annual leave
- Yearly voucher
- Pension/servant 10%
- Group medical
- Other mandatory insurance required in Korea
- Company laptop
- Mobile (iPhone / Samsung)
- Work from home
- Flexible work hour
- Summer hours (according to the US summer hour, it usually happens in mid may – late Aug every year, every Friday half day off)
We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.
At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here.
Benefits we offer to help you be well and thrive:
- Competitive compensation
- Generous 401(k) program in the US and similar programs in international
- Health benefits and programs that support both your physical and mental well-being
- Flexible work environment, depending on your role
- Meaningful opportunities to keep learning and growing
- Half-day Fridays, depending on your location
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
Top Skills
What We Do
Clorox is a global company with leading brands that have become household names: our namesake bleach and cleaning products; Ayudín® and Poett® home care products; Pine-Sol® dilutable cleaner; Fresh Step® cat litter; Kingsford® charcoal; Hidden Valley® and K C Masterpiece® dressings and sauces; Brita® water filtration products; Glad® bags, wraps and containers; and Burt's Bees® natural personal care products. We manufacture products in more than two dozen countries and market them in more than 100 countries. Clorox trades on the New York Stock Exchange under the symbol CLX.