Logistics Customer Service Representative

Posted 10 Hours Ago
Be an Early Applicant
Humble, TX
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
The Logistics Customer Service Representative will work in an office environment focusing on exceptional customer service, data input, report generation, and assisting with shipping processes within the Expeditors-Houston Branch.
Summary Generated by Built In

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Expeditors is a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. We pride ourselves on being a solutions-based organization and take time to understand each customer’s individual business needs. As a non-asset based organization, we have considerable flexibility when managing our customers’ supply chains.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

We take care of our employees, and they take care of our customers!

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by positions that are more than just jobs, but chances to grow. Do what you love and build a career with us!

Job Description

Job Description

Seeking energetic, responsible candidates looking to learn our business from the ground up. You will be working in an office environment for a Fortune 500 company that is a leader in the logistics industry.

The ideal candidate will have a motivation to learn; possess effective verbal and written communication skills; and be driven to provide exceptional customer service. Staff is expected to input data, work reports, process shipments, service customer requirements and assist with overall Expeditors-Houston Branch activities.

Qualifications

  • Excellent customer service skills and positive, professional attitude
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
  • Skilled in written and verbal communication
  • Energetic and eager to tackle new projects and ideas
  • Attention to detail and accuracy
  • Sense of urgency, is adaptable and a self-starter
  • Demonstrate strong organizational and time management skills

Additional Information

  • Pay is commensurate with experience and the type of work issued
  • These positions establish the base for a variety of future career opportunities
  • Expeditors offers excellent benefits:
    • Paid Vacation, Holiday, Sick Time
    • Health Plan: Medical, Prescription Drug, Dental and Vision
    • Life and Long Term Disability Insurance
    • 401(k) Retirement Savings Plan
    • Employee Stock Purchase Plan
    • Training and Education Program

Top Skills

Microsoft Office Suite
The Company
HQ: Seattle, WA
15,812 Employees
On-site Workplace
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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