Logistics Coordinator Household Goods

Posted 18 Days Ago
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Kahului, HI
Entry level
Logistics • Transportation
The Role
The Logistics Coordinator at Royal Hawaiian Movers will manage communications with customers and coworkers about household goods shipping. Responsibilities include preparing shipping documents, understanding import/export regulations, handling logistic inquiries, and working with the operations team. Excellent customer service and organizational skills are essential for this role.
Summary Generated by Built In

Royal Hawaiian Movers has an immediate opening for a Logistics Coordinator Household Goods to join our company in the Maui office. The ideal candidate has excellent customer service skills and can work well under pressure while remaining focused. We are looking for someone who can handle incoming and outgoing phone calls, as well as learn and apply knowledge of the transportation business. This is a key position in our organization requiring focused attention on shipping details, and the ability to communicate effectively with customers, coworkers and clients.
We are a dynamic company with over 30 years of experience and hundreds of employees with locations on all the major Hawaiian Islands with plenty of future growth opportunities. We are looking for career minded individuals to join our company to help us today and grow with us in the future. Must be a current resident of Maui to apply.
Hours: 
Monday to Friday 7:30 am to 4:30 pm
Compensation: $20.00 per hour
Essential Duties and Responsibilities:

  • Communicate professionally with customers, clients, visitors and coworkers
  • Utilize proper phone etiquette
  • Help customers with the movement of person household goods into and out of Hawaii
  • Proper preparation of shipping documents, such as manifests and bills of lading
  • Maintain an understanding of import rules for each receiving country and make sure all documentation meets all export regulations
  • Organize and maintain military outbound files and follow through with customers/clients on key dates
  • Maintain email correspondence with service providers; provide timely response to logistic inquiries and customer/client contact
  • Work with the Operations team to facilitate moving services to clients
  • Provide excellent customer service and follow through on commitments
  • Assist with invoicing

Required Skills and Abilities:

  • Excellent time management skills
  • Works well under pressure
  • Detail-oriented and motivated
  • Excellent customer service skills
  • Must be authorized to work in the US and be at least 18 years old

Required Education and Experience:

  • 1 year or more of experience in related field highly desired
  • Functional knowledge in Supply Chain, Logistics or Freight
  • High School Diploma or equivalent
  • Knowledge of Microsoft Office, Outlook, Word, Excel
  • Knowledge of basic office equipment - computer, printer, copier, fax, postage machine, and phone systems
  • Must have strong organizational skills and the ability to pay close attention to detail

Benefits:

  • Medical, Dental and Vision
  • FSA Medical and Dependent Care
  • Supplemental insurance
  • 11 federal holidays
  • Paid Time Off
  • 401k plan with match

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled

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The Company
HQ: San Diego, CA
13 Employees
On-site Workplace

What We Do

The DeWitt Companies is located in San Diego, CA and our affiliate companies are located in the City of Industry, CA, Hawaii, Guam, Puerto Rico, and Alaska. We specialize in the transportation and moving industry and we have the skills and expertise to support household and business moves. Let us prove to you that your next move can be as easy and stress-free as possible.

We know what it takes to transport household goods, vehicles, and industrial equipment safely and efficiently both domestic and across international waters. Our services, including trucking, container drayage, and delivery, provide a full-service option for larger quantities, and we can assist with transporting heavy machinery and oversized equipment. Need help with logistics? Our experts can advise you on transportation, warehousing, and distribution.

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