Localisation Lead (Athens-based, on-site)

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥

PeopleCert is looking for a Localisation Lead who will be responsible for managing the translation of all Business and IT products at PeopleCert. Each product's assets include the Official Book, Exams, and Official Training Materials. This role involves managing a team of Localisation Associates/Assistants, overseeing the entire lifecycle of translation projects and ensuring all deliverables adhere to PeopleCert’s high-quality standards. You will monitor tasks such as translating, editing, proofreading, sourcing, onboarding, and coordinating external translators (both individual freelancers and Language Service Providers) and Subject Matter Experts (SMEs). Additionally, you will be responsible for streamlining processes to enhance productivity and ensure translation accuracy and consistency across all product lines.

In this role, you will be fully accountable and work closely with the Enterprise Project Manager, Head of Localisation, and other internal teams to ensure smooth project execution. You will also act as the key point of communication for feedback, proactively addressing and escalating issues when necessary, while maintaining close collaboration with all relevant stakeholders.

As a Localisation Lead, your tasks will include the following:

• Team Management: Manage a team of internal and external stakeholders, overseeing A to Z the localisation process.
• Project Setup and Management: Oversee translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager and the Head of Localisation.
• AI Integration: Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs.
• Content Coordination: Oversee translation efforts for a variety of content types from English into various languages, ensuring consistency and quality across all products, while working closely with content teams.
• Translation Memory Management: Oversee file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability.
• Supplier Management: Oversee external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations.
• Quality Assurance: Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Head of Localisation to uphold PeopleCert’s quality standards.
• Feedback and Issue Resolution: Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Enterprise Project Manager and Head of Localisation when needed.
• Reporting: Provide projects’ tracking, KPIs and key updates, ensuring risk minimization and continual improvement.  
  

What we look for:

• 10+ years’ experience in Localisation, with significant experience with managing projects, programs and portfolios.
• Experience leading a localisation function within an organisation, through a LSP or a translation company.
• Demonstrated leadership skills, with experience in managing and developing a team of 10+ people.
• In-depth knowledge of localisation tools, software and best practices, including XTM or similar platforms, with a strong interest in developing technologies (e.g., NMT, AI-powered localisation).
• Strategic, highly organized, customer-oriented and able to manage multiple initiatives and stakeholders simultaneously.
• Knowledge of best practice frameworks and methods (PRINCE2, ITIL, etc.)
• Excellent written and verbal communication skills, fluency in English is required (C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be also a plus)
• Advanced computer literacy is required. ECDL Advance level certification is desirable
• Ability to operate in a fast-paced and dynamic environment and passion for delivering best-in-class products and experiences.
  

What we offer:

• Competitive remuneration package 💲
• Work in an international, dynamic, and fun atmosphere 💯
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
• Complimentary coffee and tea in all our premises ☕
• Huge learning experience in using best practices and a global environment 📈
• Constant personal and professional development 🥇

If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!

About PeopleCert

PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, and Integrity are the core values that guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

• A basic or enhanced Disclosure Barring Service (DBS) check

• Right to Work in the UK check (including nationality, identity, and place of residence)

• HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC)

• Financial background check

• Employment reference check

• If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK

In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality.

#LI-Hybrid