Local Sales Program & Training Manager

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

We are looking for a Local Sales Program & Training Manager to join our growing team! In this position, you will be a critical operational partner to the local and regional sales team, responsible for leading key initiatives, driving readiness, and enabling growth. This role blends project management, sales enablement, and training ownership coordinating cross-functional efforts, delivering high-impact onboarding experiences, and providing leadership with insights that drive action. With a focus on execution, communication, and team support, this role ensures that the D2D (Door to Door) channel scales effectively, performs consistently, and delivers results.

You will directly elevate the effectiveness, agility, and professionalism of the local sales team. By building repeatable systems, delivering best-in-class onboarding, and ensuring clear communication across the org, you’ll help new hires hit the ground running and experienced reps stay sharp. Your influence will be felt in market launches, sales performance, and team engagement-- and will be essential to scaling the Regional Sales channel with consistency and confidence.

As a Local Sales Program & Training Manager, your duties and responsibilities will include:

• Lead and coordinate cross-functional projects supporting the D2D fiber sales channel, including market launches and operational improvements
• Develop and manage detailed project plans, schedules, milestones, and risk mitigation strategies.
• Act as a central point of communication between the D2D team and broader sales and support organizations
• Own the creation, design, delivery, and continuous improvement of onboarding and training programs for new hires and new market rollouts
• Facilitate recurring live training sessions and build scalable, self-serve training resources
• Partner with sales leaders and subject matter experts to ensure training aligns with real-world needs and business priorities
• Research and analyze sales order trends, cancellations, and performance data to produce reports and insights for leadership
• Create clear, actionable presentations and dashboards that support decision-making and drive accountability
• Help resolve field issues and streamline internal processes to keep the D2D team focused and effective

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Thrive in high-growth, fast-paced environments where the path forward isn’t always defined
• Background in D2D sales will equip you to jump in with momentum and deliver immediate impact
• Energized by building from the ground up- whether it’s designing an impactful training program, crafting engaging onboarding experiences for new hires, or streamlining project workflows to maximize efficiency
• Strong communicator and facilitator who can lead sessions, engage learners, and drive clarity across a variety of stakeholders
• Exceptional organizational skills and can manage multiple projects, timelines, and priorities without missing a beat
• Know how to connect operational details to the bigger picture, and you keep leadership looped in on what matters
• Wiz at Microsoft programs like Power Point and Excel
• Fluent in data and comfortable pulling reports, identifying trends, and turning insights into action
• Love being in the trenches with the sales team--solving problems, removing roadblocks, and making things work better every day
• Must be able to travel to Missouri and New Jersey as needed

#LI-SS1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice