Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: We grow together, we enjoy our work, and we inspire each other. Welcome to Bosch.
Job Description
Building solutions for a better life. The Bosch Building Technologies division is a leading international provider of systems, solutions and services that increase the safety of people, buildings and property and also contribute to greater comfort, energy efficiency and sustainability.
Bosch Building Technologies is divided into the international product business and the regional system integration business. Currently, the three product areas of video systems, access control & intrusion detection systems and communication systems as well as the associated cross-divisional functions within the division are to be set up as an independent unit and then further developed as a sustainable core business by a new owner.
- This position is intended for KEENFINITY GmbH, an innovative company with approximately 4,200 employees worldwide. The company is currently being carved out from the Bosch Group and will operate as an independent entity starting in mid-2025. You can look forward to a dynamic work environment with plenty of room for creativity and exciting development opportunities.
- As a member of our local IT support team, you will advise and support IT users in the use of IT products (hardware and software) in accordance with the agreed service process.
- You support users in the selection/procurement of end devices and software. You will take technical and commercial criteria into account when making decisions.
- You analyse and describe problems and requirements together with the customer, select the appropriate solution depending on the urgency, scope, importance and position of the customer and be able to justify this convincingly.
- You install and configure IT products and solve problems with hardware and software. In the event of complex problems, you will independently contact the next level of support and call in other experts.
- Last but not least, you will work together with your team on rollout projects (hardware and software).
Qualifications
- Education: completed vocational training as an IT specialist, information technician or a comparable qualification
- Experience and Knowledge: several years of professional experience in the field of information technology, very good IT and PC knowledge (hardware and software)
- Personality and Working Practice: very high customer/service orientation and ability to work in a team including good communication skills, ability to work under pressure and remain calm in disruptive situations
- Languages: very good communication skills in written and spoken English and German
Additional Information
We offer flexible working models: from various part-time options to mobile working and job sharing. Feel free to contact us.
Diversity and inclusion are not just trends for us but are firmly anchored in our corporate culture. Therefore, we welcome all applications, regardless of gender, age, disability, religion, ethnic origin or sexual identity.
Need support during your application?
Nina Sier (Human Resources)
+49 711 811 35323
Need further information about the job?
Daniel Sturm (Functional Department)
+49(9421)706-592
Top Skills
What We Do
The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.
As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”
The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 128 locations across the globe, Bosch employs some 76,100 associates in research and development, of which more than 38,000 are software engineers.
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