Loan Operations Manager

Posted 5 Days Ago
Be an Early Applicant
3 Locations
Hybrid
5-7 Years Experience
Payments • Software • Financial Services
The Role
The Loan Operations Manager oversees loan operations and the loan processing team, ensuring performance, regulatory compliance, and efficient processes. Responsibilities include training staff, managing loan documents, and supervising team members to meet operational goals.
Summary Generated by Built In

Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate.

 

We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.


Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do. 


As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve.


Role Description: The Loan Operations Manager will oversee and supervise loan operations and the loan processing team. The objective of this role is to ensure the performance of a full range of duties pertaining to the processing of all bank loans, including operations, governance, experience, management and oversight.

In this role you will:

  • Oversee and supervise the operations and processing of all bank loans, primary commercial real estate
  • Develop training protocol to ensure the loan processing department uses best practices 
  • Ensure the team understands and utilizes required software platforms
  • Implement efficient operational processes 
  • Ensure all team members understand and adhere to regulatory requirements
  • Supervise, develop and motivate team members
  • Monitor to ensure both new and renewal loan documents are accurately prepared for commercial and consumer loans according to the loan write up while following loan policy and banking regulations.
  • Monitor closing pipeline with title companies to ensure timely closings
  • Review to ensure Loan Processors file UCC’s and vehicle notice of liens on line appropriately.
  • Review daily Fiserv reports, assist with non-post resolution as needed.
  • Perform all other duties as assigned

Qualifications:

  • Minimum 5 years of commercial loan processing management experience
  • Ability to communicate effectively both verbally and in written form
  • Ability to create a strong team and teamwork orientation among team members
  • Ability to prioritize and manage multiple tasks simultaneously in a fast paced environment and assist other teams as needed
  • Analytical, organizational and time management abilities
  • Thorough knowledge and understanding of regulatory and compliance issues affecting all aspects of the bank lending process

What we offer:

  • At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life
  • Competitive compensation based on experience, geographic location, and role
  • Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
  • Paid parental leave
  • Flexible vacation policy, including PTO and paid holidays
  • A fun and challenging team environment in a dynamic industry with ample opportunities for career growth 

*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.


*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The Company
HQ: Kansas City, MO
160 Employees
Hybrid Workplace

What We Do

Lead Bank is where expertise, experience and technology unite the people behind inspired businesses. We take pride in working side by side with companies to grow bottom lines that become cornerstones of the community.

We’ve always been a bank that leads the way, not follows the herd. In 2010, we rolled out our new name along with a new suite of next generation banking resources. From the robust online banking capabilities to our remote deposit technology, these digital solutions let you bank however you want, wherever you want. While our bank has roots in Cass county, we offer full-service banking and outstanding customer service for the entire Kansas City metropolitan area.

Our relationships with our clients remain at the heart of what we do. We get to know you and your business so we can tailor financial solutions to help you achieve your goals.

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