Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
This position is a Hybrid Role that can be remote most weeks 3 to 4 days. Will require to go on client site in New Hyde Park, NY 1 or 2 times a day and occasional more based on project needs.
Overview
The Application Manager’s role is to coordinate the day-to-day operations of the direct reports, including the scheduling of routine work, scheduled maintenance, and the estimation and prioritization of work assignments to meet the required service delivery. This individual will perform leadership functions on a team, including mentoring of team members, keeping deadlines and deliverables on track, dissemination of pertinent information to the team, and escalation to Senior Leadership as needed.
Responsibilities
1. Manages and coordinates the implementation of Cornerstone (LMS) initiatives to meet needs of the Health System.
- Communicates with all user departments, project teams on implementation activities, system changes to ensure feasibility.
- Develops system specifications to meet Health System requirements.
- Assesses Cornerstone (LMS) system for constant improvements and enhancements.
- Manage the team who administers system support for Cornerstone.
- Evaluates information technology to promote operational efficiency.
2. Coordinates and maintains communication with Health System and vendors regarding system applications.
- Coordinates system applications communication with vendors.
- Reviews contractual obligations and ensures status of deliverables. Resolves LMS issues with vendors.
3. Performs periodic post-installation reviews of all system initiatives.
- Reviews and evaluates post-installation processing with documented specification.
4. Creates and schedules appropriate education reports for Health System leadership.
5. Develops and conducts education to address learning needs for Cornerstone Teams, Help Desk and end users.
· Identifies learning needs for Cornerstone administrators and end users.
- Creates appropriate education with supporting documents.
- Conducts system-wide education with managers and/or staff, as needed
Requirements
- Bachelor’s Degree in Computer Science, Information Systems, Organizational Development, Education or related field preferred.
- Minimum of ten (10) years’ experience of information systems, Learning Management Systems (LMS) administration, required
- Strong project management skills, required.
- Working knowledge of Learning Management Systems and desktop publishing software, required.
- Excellent verbal, interpersonal and communication skills,
- Experience and knowledge of ASCII, SCORM, AICC,API, preferred.
- Experience with SCORM Compliant Content Development tools, (Articulate Storyline, Camtasia, Captivate, video and voice editing software, etc.), preferred.
- HTML and Web Design experience, preferred.
#li-Hybrid
Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.
Salary Range
$120,000—$145,000 USD
Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
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What We Do
Healthcare IT should work for clinicians, not against them. We’re Altera Digital Health and we’re committed to bringing next-level healthcare within reach through everyday achievements. Our solutions are designed with a people-first methodology and create positive progress for our clients, their patients and their communities.
