Lifecycle Marketing Process Integration Lead

Posted 4 Days Ago
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Detroit, MI
Junior
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The Role
The Lifecycle Marketing Process Integration Lead at GM is responsible for driving process, strategy, and innovation for brand-based customer communication. The role involves managing transformation initiatives, budget management, and promoting collaboration for project execution. The candidate must possess strong communication skills and experience in digital marketing and CRM.
Summary Generated by Built In

Description
This role is categorized as HYBRID . This means the successful candidate is expected to report to Warren - 7000 Building three times per week, at minimum. This job may be eligible for relocation benefits.
Come Join GM as the Lifecycle Marketing Process Integration Lead ! You will be responsible for assisting in driving process, strategy, innovation and outcomes for brand-based 1:1 customer communication. As part of the Foundational team the focus will be on the performance of every customer interaction across our lifecycle. From vision to strategy through execution, a successful candidate will have a passion for organizational process, customer engagement, experience in cross-channel, outcome-based marketing, and an innovative spirit aimed at testing, learning and optimization.
This candidate should be proficient in Adobe tools/platform and be able to support research, best practices, user behavior, customer insights to inform decisions and recommendations.
The ideal candidate will be able to independently solve problems and collaborate with others to come to fruitful output to ensure deliverables and support strategic discussions and driving growth plans.
Experience in the following areas:

  • Skilled in documentation and reporting on integration processes, configurations, and workflows


  • Transformation Change Management: Demonstrate experience in managing transformation initiatives, including planning and executing change management strategies.


  • Budget Experience: Possess a strong background in budget management, including the ability to create, monitor, and report on budgets effectively.


  • Scope Management: Exhibit skills in defining and managing project scope to ensure alignment with organizational goals and objectives.


  • Organizational Design: Assist in staff design that aligns project needs and organizational resources. Collaborate with leadership teams to identify and implement integration strategies that enhance team performance. Collaborate to identify and build a plan for insourcing initiatives, addressing any questions or pursuits that fall outside the scope of other managers but support CET overall.


  • Effective Communication: Be a thorough communicator capable of providing clear updates and information to team members, ensuring everyone is aligned and informed.


  • Upskilling: Participate in and assist in facilitating training and upskilling sessions to enhance team capabilities and knowledge.


  • Collaboration Expert: Initiate and assist teams to promote focused collaboration and project execution through usage of designed tools, charter documentation, clear goal setting and reporting back on efficiency and opportunity areas.


Skills Required:

  • Forward-looking performance marketer who excels in a fast-paced innovation environment


  • Interest in enabling change in how we deliver 'best-in-class' marketing


  • Ability to work cross-functionally with input from multiple areas of the business


  • Problem-solving skills, including planning, time management and organizational proficiencies


Educational Requirements:

  • Four-Year Accredited College Degree


  • Advanced/Master's degree in a marketing or business-related field (preferred but not required)


Additional Description
Additional Requirements / Qualifications:

  • 2 plus years of CRM and digital marketing experience


Areas of expertise:

  • Possess knowledge of agile methodologies and be prepared to engage in different parts of the agile process such as backlog grooming, scrum participation and sprint planning.


  • Experience with complex integrated/automated marketing campaigns and segmentation strategies


  • Data analysis and data-driven marketing initiatives


  • Experience in marketing a technology brand and its associated products


  • Direct Agency experience or Agency management experience


  • Proven ability to work with cross-functional teams


  • Excellent written and verbal communication skills


  • Affinity to facilitate problem solving & collaboration


  • Proven experience in effective project management


GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

  • #LI-MO1


About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Top Skills

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The Company
HQ: Detroit, MI
165,000 Employees
Hybrid Workplace
Year Founded: 1908

What We Do

At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all.

Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.

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Employees engage in a combination of remote and on-site work.

Roles that are categorized as Hybrid mean that the successful candidate is expected to report onsite to the designated facility at least three times per week or other frequency as dictated by the business.

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