A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Case Manager professional to join our team. The position requires the person to:
- Work effectively with agents, policyholders, and associates at all levels.
- Communicate effectively in verbal and written form.
- Make computer inquiries and entries relating to policyholder accounts.
- Communicate effectively with agents and others as needed to research problems and find solutions.
- Prioritize and organize work to ensure it is completed in a timely manner.
- Regular and predictable attendance in meeting a defined work schedule.
- Accurately and effectively respond to agents and policyholders on more advanced policy features, coverages, and procedures.
- Determine and obtain information, while applying good judgment in making decisions, when working tasks through the servicing process.
Desired Skills & Experience
- Associate’s degree (Accounting/Business preferred) with a GPA of at least 3.0 (preferred) or at least two years of direct professional office experience
- Direct insurance agency/company experience with Life products a plus
- Must type a minimum of 40 words per minute with 85% accuracy
- Flexibility for occasional and/or seasonal overtime
- Excellent oral and written communication skills
- Ability to handle multiple assignments
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
What We Do
We are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002.
Our guiding core values lead us to success and have helped us achieve many industry service awards as well as our recent certification as a Great Place To Work®.
Careers:
As an Auto-Owners associate, you have the opportunity to thrive in our certified Great Place To Work® environment, while benefiting from a workplace that is stable, profitable and invests in you. Some perks you enjoy as an Auto-Owners associate include:
• Less than a 40 hour work week
• Educational opportunities
• Working in a certified Great Place To Work® environment
• On-site dining (Lansing location)
• Professional growth opportunities
To view employment opportunities with Auto-Owners Insurance, please go to: http://www.auto-owners.com/career-center/career-opportunities
*Privacy information: https://www.auto-owners.com/privacy
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