Our client in the Greater Ventura area is seeking two motivated individuals with a passion for PCs to join their dynamic corporate team.
In this role, you will work under general supervision to assist computer and telecommunications system users by providing training, technical support, and expert knowledge to enhance user experience. Responsibilities include addressing all PC desktop, laptop, and network-related issues, troubleshooting Level I problems both in person and remotely, and ensuring service response times meet established standards. Additional duties may be assigned as necessary.
Requirements:
- Strong customer service skills
- Proficiency in Windows OS and Microsoft Office, with troubleshooting capabilities
- Basic understanding of networking, including Active Directory, TCP/IP, DHCP, and DNS
Experience:
- Supporting and troubleshooting Windows-based PCs and peripherals
- Supporting and troubleshooting networked printers, faxes, and copiers
- Supporting and troubleshooting mobile devices and VOIP phone systems
Preferred Certifications:
A+, Network+, or MCP are a plus.
Top Skills
What We Do
Hikinex is a company that provides scalable business support.
We specialize on supporting growing businesses. Our HIKINEX agents are found, trained, and promoted to effortlessly integrate into businesses of all sizes. in a diverse number of different industries We are passionate about our clients and strive to provide an unrivaled experience. As a result, our employees are highly trained, our services are fully scalable, and our monthly plans are commitment free. We've invest heavily into our clients, and our processes reflect our commitment to their success. Your team at HIKINEX is dedicated to your success.
Client Engagement, Recruiting Services, Sales Support, Marketing Support, & Back-office Support are mostly of the HIKINEX services
.png)
