Lending Quality Assurance Specialist

Posted 9 Days Ago
Hiring Remotely in United States of America
Remote
Mid level
Fintech • Payments • Financial Services
The Role
The Lending Quality Assurance Specialist conducts assessments on lending departments to ensure compliance with laws and ethical standards, communicates findings to stakeholders, collaborates on process improvements, and follows up on action plans. They maintain independence and are responsible for drafting reports.
Summary Generated by Built In

Connexus Credit Union - Who We Are:

Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest.

As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.

Connexus offers an Amazing Benefits package:

  • 20 days of paid time off and 7 paid holidays

  • 16 hours of paid Volunteer Time Off

  • 401K Retirement with up to 6% employer match

  • Excellent Health, Dental, Vision insurance, including multiple plan options

  • Health Savings Account with generous employer contributions

  • Employer paid Life insurance, Short-Term and Long-Term Disability

  • Tuition Reimbursement from $4,000 - $7,000 per calendar year

  • Robust Learning and Development program that includes an annual professional development stipend

Responsibilities:

  • Conduct and complete lending assessments and testing to monitor and enhance lending departments compliance with laws, regulations, and acceptable ethical behavior.

  • Maintain amicable independence and objectivity.

  • Draft summary reports of lending assessments.

  • Responsible for communicating results of assessments, conclusions, and recommendations to lending leaders or stakeholders.

  • Collaborate with lending departments to develop actionable recommendations to address gaps in lending processes and procedures.

  • Perform follow up with lending departments on committed activities and timelines.

  • Adhere to assessment schedule and ensure completion for in a timeframe and hours allowed.

  • Uphold cross lending department synergies while exercising professional skepticism.

  • Conduct special projects or reviews at the request of management.

Position Requirements:

  • This position is Remote.

  • Associate’s degree, or commensurate experience is Required.

  • 3+ years lending experience is Required.

  • Knowledge of Consumer, Home Equity, Real Estate, Indirect, and Operations processes is preferred.

  • Experience performing quality assurance reviews and delivering results to stakeholders is preferred.

  • Working knowledge or ability and desire to learn state and federal lending regulations, including but not limited to, Reg B, C, X, V, Z, Wisconsin Consumer Act, FCRA, and Military Lending Act.

Connexus Credit Union's Recent Recognitions:

  • 5 Best Credit Unions of 2024 – Nerdwallet

  • The Best Credit Unions of 2024 – Bankrate

  • Best Credit Union for using Any ATM - The Balance

Equal Opportunity Employer/Disabled/Veterans/41 CFR 60–1.4, 41 CFR 60-1.35

The Company
Cincinnati, OH
416 Employees
On-site Workplace
Year Founded: 1935

What We Do

Our Commitment to Employees:
We foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to personally and professionally thrive. We are proud to share our success with our employees and those we serve.

Serving more than 477,000 members nationwide, Wausau, WI-based Connexus Credit Union is a member-owned, not-for-profit financial cooperative with $5.0 billion in assets and more than 700 employees. We proudly give back to our members through high yields on deposit products, competitive loan rates, and minimal fees. We’ve been nationally recognized for excellence by Forbes Advisor, NerdWallet, Kiplinger, and Bankrate.

Our organizational values of Integrity, Respect, Synergy, Transparency, and Wellbeing influence all we do. Whether it’s an email from one employee to another, helping a member in a branch, or volunteering in one of the many communities we serve, we interact with dignity, kindness, and professionalism. We strive for transparent, honest dialogue and highly value the collective power of our team.

Our vision is to be a nationally relevant, trusted credit union, providing exceptional experiences and fostering prosperity for those we serve. We strive to earn and maintain our members’ trust and ensure they feel supported and appreciated at every touchpoint. We also support our communities through our philanthropic program, Connexus Cares. Founded in early 2019, Connexus Cares has donated over $12 million to charitable organizations nationwide.

At Connexus, we’re dedicated to sustainable growth while delivering exceptional experiences. We do this, in part, by fostering a culture that values employees as our most important asset.

We’re excited to remain at the forefront of the credit union movement as we continuously demonstrate our values, embrace our digital future, and strengthen our national relevance. Please explore all Connexus has to offer at ConnexusCU.org

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