Legal Operations

Who we are

The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos.

About Pano: Pano is a venture-backed early-stage climate tech startup that is the leader in wildfire early detection, leveraging the latest advancements in IoT, AI, satellites, and SaaS software to deliver actionable intelligence to customers. Pano leverages mountaintop cameras and satellites to detect the first traces of smoke and put real-time fire images in the hands of asset owners and first responders to speed up containment. Pano is proud to partner with leading utilities, fire authorities, and government agencies across the USA, Canada, and Australia. Recent media features include CNBC and Reuters, along with recognition as one of the "Top 15 Climate Tech Companies to Watch" by MIT Technology Review and one of the "10 Most Innovative Companies in AI" by Fast Company. Additionally, through our partnership with T-Mobile, we received the prestigious "Innovative Mobile Service and Application Award" at Mobile World Congress.

Pano brings together a diverse team bridging frontline, wildland firefighting experience with best-in-class know-how in operations, logistics, artificial intelligence, and software. Our team is composed of experienced technology professionals from companies such as Apple, Cisco, Nest, DoorDash and Meta. Headquartered in San Francisco with an office and factory in the Mission District, our hybrid team works from locations around the world. Founded in mid-2020, we’ve raised over $45M from leading VC funds. 

The Role 

We are looking to add a 3rd member to our small but mighty Pano Legal team! As a founding member of the Legal team, you will report to, and partner closely with, the Head of Legal to support the growth of our Legal team! You will support (1) Contracts Management, (2) Legal Operations, and (3) Legal Program Management and will have the opportunity to lead key legal initiatives. Pano Legal aims to be a strategic partner to support product & business growth while improving compliance and mitigating legal risk. Pano Legal aims to build a high-performing team that values trust, empathy, growth, agency, and collaboration. Ideally, this role would be hybrid based out of the San Francisco office (typically 1 day a week in office), but we are also open to remote.

What you’ll do

• Contracts Management: Draft, structure, review, negotiate, and advise on key commercial agreements (e.g., lease agreements and NDAs), primarily supporting our Operations team.
• Create and support processes and training to improve consistency, execution speed, risk mitigation, and scalability.
• Implement workflows and processes in our Contract Lifecycle Management (CLM) tool to increase efficiency and automation and oversee company-wide contract management.
• Organize and manage our contracts repository, including supporting legacy contract migration.
• Legal Operations: Collaborate cross-functionally (e.g., with Sales, Operations, Finance, InfoSec, Product, Engineering, etc.) to support processes and tooling to optimize workflows and interactions between such organizations and Legal, including the Legal intake process.
• Manage Legal tools, including our Legal intake, Legal inbox, Google Drive, our compliance tool, our CLM tool, etc.
• Support management of legal outside counsel and vendors, including thinking through budget management.
• Program Management: Support Legal, InfoSec, and other teams to implement and scale compliance programs (e.g., for privacy, data security, and regulatory compliance). Program manage the creation, roll out, and ongoing maintenance of such programs, including their supporting policies, processes, and training.
• Program manage and support internal stakeholders with internal and external audits and assessments, including documentation of evidence.
• Create new tools and processes to support continuous monitoring and compliance with controls and increase efficiency and automation.

What you’ll bring

• Bachelor's degree from a four year university
• 8+ years of experience supporting high-growth technology clients in paralegal, contracts manager, legal ops, or program manager roles.
• 8+ years experience drafting, structuring, reviewing, negotiating, and advising on commercial agreements.
• Strong commitment to client service and excellent work product.
• Strong experience (and comfort with) effectively managing a high volume of projects in a fast-paced environment with rapidly changing priorities and schedules.
• Experience driving cross-functional projects with multiple stakeholders.
• Strong collaboration skills, with a focus on relationship building, feedback, and alignment.
• Excellent communication skills, with the ability to explain complex concepts clearly and concisely to a wide audience.
• Motivated to continuously learn, take on new challenges, and drive impact.
• Low ego, team player, willing to roll up your sleeves and do what needs to be done regardless of how large or small the task.
• First principles thinker who focuses on understanding topics from the ground up and strategically solving problems.

Preferred skills

• Experience with Contract Lifecycle Management tools
• Experience with IronClad, OneTrust, Google Suite, and Salesforce.
• Experience with compliance programs.
• Working knowledge of privacy, data security, government contracts, and compliance.

Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.