Legal Operations Associate

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Over 75,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

In this role, you’ll be responsible for managing business operations for the GlossGenius Legal Department, including process design and improvement, vendor and contract management, outside counsel coordination, legal technology implementation and management and department strategy and planning. You will work hand in hand with Finance, Security and other department leaders to define and improve the ways in which their groups interact with Legal. Over time, it is expected you will be a strategic partner for all processes touching the Legal Department, helping to mitigate risk, improve efficiency and provide excellent service to other departments at GlossGenius.

You will report to the Senior Counsel. Applicants in the greater San Francisco, Seattle, or Miami area, or commutable to the NYC headquarters (in-office Tuesday and Thursdays) are preferred, exceptional remote applicants will be considered.

What You’ll Do

• Analyze and optimize legal workflows and procedures to measure SLAs, identify bottlenecks and increase productivity
• Draft, implement and execute on Legal department playbooks, policies and procedures 
• Leverage legal spend, request volume, contract, and other data to inform legal strategy and legal department planning
• Oversee legal technology tool evaluation, selection, and implementation for software such as intake and workflow automation, contract lifecycle management and e-signature
• Manage relationships with external legal service providers such as law firms and alternative legal services
• Develop legal department budgets, forecasting, and monitoring legal spending
• Partner with other departments, such as IT, Finance, Marketing, and more, to improve the delivery of legal services
• Support longer-term initiatives around legal service delivery, policies, risk management, and more

What We’re Looking For

• 3+ years experience working as a paralegal or in legal, compliance or finance operations, with high-growth private company and procurement experience preferred
• High emphasis on detail and process, with an eye towards building processes that can scale with a quickly growing business
• Energized and excited to implement tools and processes to make the Legal function as efficient as possible 
• High integrity; experience dealing with confidential and sensitive information
• Sound judgment; knowing when to operate independently and when to escalate risks

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially or fully covered by GG
• In-person opportunities that are designed to help team members foster collaboration and build community (i.e., working out of a co-working space, team dinners, and other team building activities)
• Fertility and adoption benefits via Carrot
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support

The starting base salary for this role in New York, California, and Washington is between $110,000-$150,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.  Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.