Leave and Accommodations Specialist

Posted 7 Days Ago
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Springfield, MO
Senior level
Retail • Software
The Role
The Senior HR Leave & Accommodations Specialist manages disability and medical leave programs, including compliance with the ADA and other regulations. They provide case management, educate stakeholders, and ensure timely processing of leave requests while addressing complex issues and maintaining accurate records.
Summary Generated by Built In

POSITION SUMMARY:

The Senior HR Leave & Accommodations Specialist is responsible for performing administrative and professional-level functions for all company disability, medical leave programs, other leave programs, as well as the ADA interactive process in coordination with our third-party administrator (TPA). They lead, educate, and advise the company and other internal stakeholders on compliance with relevant regulations and the Company’s policy. Additionally, they provide extensive case management and ensure communication, system and administrative aspects of cases and claims are processed accurately and timely. This role requires critical thinking skills to select, organize, and logically process relevant information to solve problems. It also involves the ability to recognize subtle aspects of problems, identify relevant ideas, and express such information verbally to provide understanding.

ESSENTIAL FUNCTIONS:

  • Independently plans and conducts work, makes decisions and recommendations within the scope of their authority, and has latitude for independent judgment, action, and initiative within established guidelines.
  • Keeps the HR Leave & Accommodations Manager informed and bring complex or sensitive issues or problems forward for guidance or resolution.
  • Delivers best-in-class leave of absence, disability, and accommodation services by effectively managing an assigned caseload to provide a compliant and smooth experience for outfitters.
  • Facilitates regular case review sessions with the HR Leave & Accommodations Manager and HR Leaders to identify and execute strategies for resolution.
  • Serves as a subject matter expert with intricate knowledge of all applicable leave and accommodation laws and governing regulations, including FMLA, ADA, PWFA, FLSA, HIPAA, and State leave programs.
  • Stay abreast of legislation and national, state, and local issues, in addition to maintaining a working knowledge of key trends and employer best practices.
  • Coordinates leave with all eligible benefits available, considering enrollments, company-provided benefits, and the type of leave needed.
  • Serves as a primary contact to respond to questions from staff and management regarding leave and accommodation requests, as well as assesses, researches, and administers Outfitter requests for stay at work accommodations.
  • Analyzes and engages in the administration of Reasonable Accommodation (RA) requests and the interactive process, tracking, recommendations to the company and other internal stakeholders regarding reasonable accommodations, and timely communication.
  • Facilitates the interactive accommodations process with key partners as needed, including internal HR Leave & Accommodations Manager, HR Business Partners, Employee Relations, Legal Teams, and TPA, to identify and assess options for providing reasonable accommodations in accordance with the ADA and other applicable laws pertaining to disabilities.
  • Analyzes, investigates, and reconciles leave and pay discrepancies, maintaining reasonable communication with outfitters on leave to facilitate smooth and timely return to work, and relaying communication between outfitters and their managers during leave.
  • Recommends revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations, and maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.
  • Maintain leave status in the HRIS system and partners with payroll to ensure accurate leave processing and appropriate system updates.
  • ALL OTHER DUTIES AS ASSIGNED

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to prioritize work and the flexibility to change directions as the job dictates.
  • Ability to solve problems using selection and application of extensive procedures, precedents, and rules.
  • Ability to operate with some latitude for independent judgment and action.
  • Ability to work successfully in a team environment.
  • Experience working in complex environments with a high degree of organizational effectiveness.
  • Ability to develop relationships with co-workers and outfitters in other areas of the company through effective communication.
  • Requires excellent computer skills with experience in Microsoft Office and Workday preferred.
  • Familiarity with Benefits, Compliance, and Payroll which requires strategic and analytical thinking.
  • Strong organizational and communication skills are critical to success in this role, as there is frequent communication with outfitters, leaders, and our TPA.
  • Ability to work in a demanding environment and meet deadlines while managing multiple projects/tasks.
  • Professional and effective written and verbal communication skills with proven competency in analytical problem-solving, diligence, organizational skills, multitasking, and approaching challenging matters with enthusiasm and creativity in a proactive manner.
  • In-depth knowledge of FMLA, ADA, PWFA, PDA, FLSA, HIPAA, and State leave programs.

EXPERIENCE/QUALIFICATIONS:

  • Minimum Degree Required: Bachelor’s degree in human resources, business administration, or related field.
  • Preferred Degree: Bachelor’s degree in human resources.
  • Certification in Leave Management and ADA programs and/or the ability to obtain such within 12-18 months on the job.
  • Experience using HCM systems; Workday is preferred.
  • In-depth knowledge of FMLA, ADA, PWFA, PDA, FLSA, HIPAA, and State leave programs.
  • Minimum of 5 years of experience in leave management and ADA compliance.

PHYSICAL REQUIREMENTS:

  • Regularly sit and perform computer work.
  • Occasionally walks and stands.
  • Seldom/never lifts up to 50 lbs.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer.  Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].

Bass Pro Shops

The Company
HQ: Springfield, MO
8,278 Employees
On-site Workplace
Year Founded: 1972

What We Do

Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service.

Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors.

Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.

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