Learning Experience Designer and Consultant

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Performance Bonus
• Global network of industry experts
• Extensive training resources

We are seeking a highly skilled Learning Experience Designer to join our Instructional Design and Knowledge Management team at MBPS. This role is pivotal in driving organizational growth through the development and implementation of innovative learning solutions. The successful candidate will partner with learning consultants and business units to identify their unique learning needs and develop learning materials that align with organizational goals.

Please note: This role is an individual contributor position.

Do you have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

• Design & Development:

Create engaging learning experiences that meet business objectives. Develop effective training materials, including e-learning modules, workshops, and job aids, using instructional design principles.

Qualifications:

• Experience:

Proven track record in designing and developing learning experiences. Strong consultative skills to connect with various business units. Proficiency in e-learning authoring tools and learning management systems. Expertise in tools like Camtasia, Articulate Suite, and Adobe Creative Cloud (Photoshop, Illustrator). Experience with learning management systems, preferably COMPASS Cornerstone.

• Skills:

Excellent communication and project management skills. Strong stakeholder management skills in a fast-paced agile environment. Exceptional time management and customer service skills. Ability to manage multiple projects simultaneously and ensure timely delivery. Ability to work effectively with diverse peers, fostering an inclusive and collaborative

work environment.

Ability to assess existing processes and recommend process improvement initiatives.

• Certifications (Preferred):

Certified Professional in Learning and Performance (CPLP) ATD Instructional Design Certificate Certified Learning Strategist (CLS)

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

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