Learning Executive Director, Consumer & Community Banking Operations

Job Description
Join us as a visionary Senior Learning Lead in our Talent and Employee Experience (EX) organization's transformational journey. You will shape our learning and development initiatives, aligning them with strategic goals and fostering a culture of growth and excellence. You will work closely with business leadership and Human Resources in our Agile development environment.
As a Learning Executive Director in our Talent and Employee Experience (EX) organization, you will embark on an exciting transformational journey. You will play a pivotal role in shaping the future of our learning and development initiatives, ensuring they align with our strategic goals and foster a culture of continuous growth and excellence. You will leverage cutting-edge learning methodologies and foster collaboration across teams, enhancing our talent capabilities and elevating the overall employee experience. Join us in this transformative phase and make a lasting impact on our organization's success.
Job responsibilities:

• Devise and execute a comprehensive learning strategy that aligns with business objectives.
• Partner with senior leaders and customer-aligned HR leaders to identify the learning needs of the organization and subsequently prioritize and develop targeted solutions.
• Oversee the design and delivery of best-in-class training programs that transcend traditional classroom and eLearning formats, incorporating cutting-edge approaches such as immersive work simulations, micro-learning modules, interactive speaker series, social learning platforms, and personalized learning paths.
• Be data-obsessed and continuously evaluate the effectiveness of the learning programs and identify areas for improvement to enhance the learning experience and deliver business impact.
• Ensure the organization benefits from the best input from external and internal sources on learning modalities, techniques and providers.
• Collaborate with the Learn Product teams to inform potential enterprise-wide enhancements, priorities, and the broader Learn book of work.
• Ensure compliance with regulatory and legal requirements related to learning and development.
• Foster a culture of continuous learning and growth mindset, where skill progressions is top of mind for the organization.

Required qualifications, capabilities, and skills:

• Bachelor's degree required.
• 15+ years of experience in learning and/or talent development with at least 5 years of experience in leadership roles within a large, matrixed, global organization.
• Strong understanding of adult learning principles, instructional design, and learning technologies.
• Ability to lead and manage a global team effectively.
• Excellent analytical, problem-solving, communication, presentation, and facilitation skills.
• Ability to collaborate with and influence senior leaders and stakeholders.
• Experience with learning management systems (LMS) and other learning technologies.

Preferred qualifications, capabilities, and skills:

• Master's degree preferred.
• Experience in Financial Services and/or Operational-focused industries preferred.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.