Learning Consultant

Posted 7 Days Ago
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Springfield, MA
Hybrid
78K-102K Annually
Senior level
Big Data • Fintech • Information Technology • Insurance • Financial Services
We help people secure their future and protect the ones they love.
The Role
The Learning Consultant leads the alignment of learning and development initiatives with business goals, assessing performance gaps and implementing optimal solutions, including training and resource management. This role emphasizes impact on employee performance and ensuring effective use of learning resources to drive operational efficiency and long-term success.
Summary Generated by Built In

The Opportunity
The Learning Consultant is a key partner in ensuring that learning and development initiatives across the organization are aligned with business goals, effectively addressing performance gaps, and deployed at the right time. This role requires a unique ability to begin with a "yes" mindset (open to exploring the possibility of training as a solution) while rigorously evaluating if it is indeed the best course of action. The consultant must determine when training is the right answer and when alternative strategies (such as process improvements or resource optimization) are more suitable, ensuring the organization's efforts are laser-focused on impactful solutions.
This strategic role is essential in ensuring the learning and development resources are optimized to meet the most critical business challenges. By maintaining a laser focus on identifying the right solutions, whether training or otherwise, the consultant directly impacts employee performance, operational efficiency, and long-term business success. This role elevates the quality of performance solutions and enhances decision-making across the organization.
The Team
Our team consists of diverse roles all working to create industry-leading learning experiences. Key competencies include adaptability, creativity, and a strong commitment to continuous improvement. Each day we come to work willing to laugh and have fun! Driven by a passion for growth and development, our culture is agile, collaborative, and encourages curiosity and innovation every day. We work closely with stakeholders across the organization, from new hires to senior leaders, to meet evolving business needs. We are dedication to blending cutting-edge technology with learning professionals to deliver the best solutions ensuring our business thrives!
The Impact:
This strategic role is essential in ensuring the learning and development resources are optimized to meet the most critical business challenges. By maintaining a laser focus on identifying the right solutions, whether training or otherwise, the consultant directly impacts employee performance, operational efficiency, and long-term business success. This role elevates the quality of performance solutions and enhances decision-making across the organization.
The Minimum Qualifications

  • Bachelor's degree or High School diploma + 10+ years of experience in Learning and Development, Organizational Consulting, or a related role with a strong focus on performance improvement.
  • 5+ years of experience in Learning and Development, Organizational Consulting, or a related role with a strong focus on performance improvement.
  • 2+ years of experience in conducting training needs assessments, gap analysis, and performance consulting.
  • 2+ years of experience using analytical skills with the ability to interpret data and derive actionable insights.


The Ideal Qualifications

  • Master's degree in Learning Theory, Organizational Development, Business Strategy, or a related field.
  • Certification in performance consulting or coaching methodologies (e.g., ISPI, ASTD).
  • Experience working with instructional designers to develop and deliver training programs that align with business goals.
  • Excellent interpersonal, communication, and negotiation skills, with experience engaging with all levels of leadership.
  • Proven ability to manage multiple projects, prioritize tasks, and drive outcomes in a fast-paced, dynamic environment.
  • Previous Facilitation Experience.


What to Expect as Part of MassMutual and the Team

  • Regular meetings with Learning and Development Leaders
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits


#LI-BC1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
Salary Range: $78,000.00-$102,400.00

What the Team is Saying

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The Company
HQ: Springfield, MA
6,000 Employees
Hybrid Workplace
Year Founded: 1851

What We Do

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people.

Together, we’re stronger.

Why Work With Us

MassMutual has the financial security and stability of a 170+ year old company, with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.

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About our Teams

MassMutual Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe in capitalizing on the best of being together in our offices as well as personal flexibility. Our workplace philosophy puts office collaboration first, combined with flexibility to work remotely.

Typical time on-site: 3 days a week
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HQSpringfield, MA
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