Program Manager, Learning & Development

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Copenhagen, Capital
Hybrid
Mid level
Cloud • Enterprise Web • Software
Templafy is the next-gen document generation platform that automates all business document creation across organizations
The Role
The Learning and Development Manager at Templafy will design and implement a comprehensive L&D framework, identify skill gaps, promote continuous learning, standardize training efforts, and oversee onboarding while tracking and measuring the effectiveness of initiatives.
Summary Generated by Built In

About us: 
Templafy is the next gen document generation platform that automates all document creation across organizations.  Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and more. 

Founded in Copenhagen, Denmark, in 2014, Templafy’s success is built by our 60+ employee nationalities found at offices around the world. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over 200 million in funding from Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.  

About the Role

At Templafy, we believe that investing in our people is essential to driving business success and fostering a culture of continuous learning and growth. As our Program Manager, Learning & Development you will play a pivotal role in designing and implementing a company-wide Learning & Development (L&D) framework that aligns with Templafy’s strategic goals and empowers employees to reach their full potential.

This is an exciting opportunity for a passionate L&D professional to build a structured approach to training and development across departments while working in a fast-paced, collaborative, and innovative SaaS environment.

This person will be part of the People+ team, and will report directly to the Global Vice President, People, who sits in the Copenhagen office. 

Responsibilities

  • Design and implement a comprehensive Learning & Development framework for all Templafyers, ensuring alignment with the Templafy’s vision and goals.
  • Identify skill gaps and future workforce requirements in collaboration with leaders across teams.
  • Promote a culture of continuous learning, professional growth, and knowledge sharing.
  • Coordinate and standardize training efforts across Templafy to ensure consistency and efficiency.
  • Partner with internal subject matter experts (SMEs) and external vendors to design and deliver training content.
  • Oversee onboarding to ensure new Templafyers are set up for success.
  • Track and measure the effectiveness of training initiatives and make improvements based on feedback and data.
  • Manage tools and platforms that enhance learning experiences (e.g. Sana, our LMS system).
  • Ensure all training materials are accessible, up-to-date, and aligned with Templafy standards.
  • Define and monitor success metrics for L&D initiatives, such as learning outcomes and ROI.
  • Regularly report progress and insights to leadership.

Qualifications

  • 3+ years experience in designing and implementing Learning & Development frameworks, ideally within a fast-paced or tech-driven environment.
  • Strong understanding of adult learning principles, instructional design, and training delivery methods.
  • Excellent project management and organizational skills, with the ability to manage multiple priorities simultaneously.
  • Exceptional communication and interpersonal skills to engage and influence stakeholders at all levels.
  • Experience with learning management systems (LMS) or similar tools.

Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status.

Top Skills

Instructional Design
Learning Development
Learning Management Systems
SaaS
Training Delivery

What the Team is Saying

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The Company
HQ: Copenhagen
373 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

Templafy began in 2014 with a mission to enable professionals to create better-performing documents faster through connected content. Today, we work towards that mission by uniquely leveraging content enablement technology that intelligently connects content to users where they already work, when it matters most. Simply put, organizations use our platform to enable their employees to focus on the work that matters – instead of the documents along the way. With more than two million users and 600 enterprise customers, we’re a fast-growing, international company with big ambitions and a bright future. We’re over 60 nationalities working together across six global offices to bring a unique product to the world’s biggest enterprises.

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Templafy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe it's important to be where the work is, whether that's an in-office brainstorm, a virtual sales meeting or another global Templafy office.

Typical time on-site: Not Specified
HQCopenhagen, DK
Berlin, DE
Eindhoven, NL
London, GB
New York, NY
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