Lead Technical Program Manager

Company Description

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

We’re a high performing team of passionate, fun-loving and hardworking individuals with varied backgrounds who come together to support a common mission: enable Grab to deliver faster, better, and more efficiently with each and every roll out. Largely based in Singapore, our team members are spread across various countries managing multiple initiatives to deliver features that touch the everyday lives of millions of customers across South East Asia through Grab.

Get to know the Role

You will be responsible for managing a portfolio of complex, cross-functional projects from start to finish across a wide range of topics - primarily focused on how Grab serves businesses across SEA. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. As a TPM you’ll be the bridge between various Engineering teams as well as with business teams, by working with people from all parts of Grab’s online and offline/operational teams to deliver new features to market that impact the lives of millions of passengers, drivers and merchants every day. Your mission is to accelerate impact, build high performing teams, remove inefficiencies, drive effective prioritization and streamline tech processes.

The day-to-day activities:

• General Program management - manage project timelines, define milestones, track and report progress, identify risks and resolve impediments
• Work with cross functional teams of Engineers, Product Managers, Designers, Analysts and QA to ensure successful program delivery.
• Be the primary communication interface for complex programs that span across multiple engineering organizations
• Coach teams on various delivery frameworks and methodologies best suited to their execution needs
• Drive roadmap planning and prioritization processes
• Continuously find ways to help teams and the organization improve how it delivers.

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Qualifications

• Experience ranges 8 to 15 years in Technical Program Management or a similar technical leadership role in the Tech Industry.

The must haves:

• Project/Program delivery with a strong technical leadership background in various Cloud Product suites such as AWS/Azure/GCP etc.
• Strong organizational and interpersonal skills, which will enable you to succeed in Grab's fast-paced environment.
• An understanding of Agile is desirable but not essential; more important than your specific skill set is your ‘can do’ attitude and willingness not to be constrained by your job description.
• Effective communication skills to handle comms with senior management, cross-functional teams, and a proven track record of getting things done/shipping projects.
• Experience working in a dynamic, fast-moving environment where autonomy and self-decision making is needed (to an extent) and able to juggle between different projects/tasks.
• Experience in leading a team of technical program managers in fulfilling organization goals and objectives is desirable
• Experience advising on technical solutions whenever needed is advantageous but not essential.
• Experience in program managing complex Technology infrastructure projects.
• Experience in internal platform delivery.

Additional Information

Benefits at Grab: 

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.

• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.

• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to marginalised communities through Love-all-Serve-all (LASA) volunteering leave

• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges

We’ve got many different benefits hyper localized in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab: 

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying. 

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.