Senior IT Project Manager

Company Description

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Get to know the team

Grabber Technology Services (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to out-serve Grabbers with positive, personalised IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to know the role

Position Summary: As a Senior Program Manager within the Value Management Office (VMO), you will report to the Program Delivery Manager as part of the CPeO organisation. CPeO's mission is to provide strategic business partnerships, demand planning, program/project management, budgeting, and regional P/L management across various Grab departments and teams. 

Your roles will include

• Interconnected Project Management: Formulate, organise and monitor multiple interconnected projects, ensuring they progress smoothly and deliver the desired results within stipulated timelines.
• Budget and Operation Planning: Develop and maintain an overall budget and operating plan for the program, ensuring financial prudence and optimal resource allocation.
• Risk Management: Apply robust change, risk and resource management principles to facilitate steady progression throughout the program lifecycle.
• Program Governance: Establish and maintain appropriate program governance to mitigate risks associated with time and cost overruns, ensuring fulfilment of the program’s objectives and stakeholder needs.
• Value Contribution: Adopt a comprehensive view of how your programs contribute to Grab's overall value, whether through revenue generation, cost reduction, or risk avoidance.
• Leadership: Exhibit leadership within your team, provide guidance on technical and business issues, and champion professional growth and development.
• Best Practice Advancement: Share best practices within Grab's PMO functions, establishing yourself as a trusted expert in program and project management methodologies.
• Vision & Judgement: Show excellent vision and judgement in balancing short-term needs and long-term benefits, both technically and business-wise.
• Growth Mindset: Adopt a growth mindset, be open to feedback and relentlessly pursue self-improvement and team advancement.
• Process Improvement: Show initiative in improving GTS's ability to deliver large, cross-functional programs and projects. Drive best practices and set standards within VMO, fostering a culture of continuous improvement.
• Conflict Resolution: Practise professional and constructive dialogue in situations of disagreement, always seeking resolution that aligns with the company's objectives.
• Reporting & Documentation: Prepare comprehensive reports for senior leadership, and ensure thorough and correct project documentation, reviews, and approvals.
• Qualities: You are required to demonstrate a self-critical attitude, openness to growth, and a forward-thinking mindset. Your resilience and commitment to improvement must be a guiding light in fostering an environment of progress and development within and beyond GTS. 

Qualifications

The Must-Haves

• Undergraduate Degree (ideally in Business Administration, Finance, Accounting but others + professional accounting qualifications also acceptable)
• Experience working in finance cross-functions (accounting, operations, treasury, FP&A, financial systems, etc.)
• Proven experience managing finance transformation projects, with a minimum of 5 years of experience in project management roles.
• Must possess high-level functional knowledge of Oracle ERP, EPM, ARCS or FCCS Enterprise Resource Planning (ERP) and Enterprise Performance Management (EPM)applications, Management reporting applications. 
• Strong verbal and written communication skills to handle communications to management, detail oriented and analytical.
• Experience working in a dynamic fast moving environment where autonomy and self-decision making is needed, able to analyse situations and create structure out of ambiguity.
• Demonstrates ability to multi-task and perform effectively under pressure independently
• Demonstrates the ability to work closely with the project team to find appropriate solutions, and proactively set up action plans to anticipate on complex problematics

The Should-Haves

• PMP or Prince Certification
• ITIL Certification (ITIL v3, ITIL v4, ITIL v5)
• Knowledge of tools such as SmartSheets, Wiki, Google Suite

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.