Lead Software Engineer

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

About This Role

We are seeking a highly skilled and experienced Lead, Software Engineer - SRE to join our team. In this role, you will play a crucial role in engineering highly resilient systems at scale. Combining advanced Software Engineering practices with mature Operations skills, you will be responsible for delivering and operating reliable cloud services. As a Lead, Software Engineer - SRE, you will ensure that our Cloud services meet the reliability and uptime requirements of our enterprise customers.

What You Will Lead/Do or Key Responsibilities

• Design and implement highly scalable and resilient cloud operations to minimize customer downtime.

• Conduct root cause analysis on outages and drive the implementation of corrective actions.

• Collaborate with product teams to enhance resiliency across the product lifecycle.

• Monitor customer infrastructure, proactively measuring availability and system health.

• Collaborate with customer support to resolve escalated outages and incidents.

• Troubleshoot complex incidents in highly distributed systems, identifying root causes and implementing effective solutions.

• Improve the accuracy of alarms and shorten the time to detection to minimize impact.

• Contribute as a key stakeholder in the design and architecture of resilient cloud services.

Qualifications / What You Need To Succeed

(Minimum Qualifications)

• Bachelor's, Master's degree, or PhD in Computer Science or a related field.

• 6+ years of experience in software development or operations.

• Proficiency in at least one high-level programming language (C++, Python, Java, C#, etc.).

• Strong troubleshooting and debugging skills.

• Availability to work in shifts and participate in the on-call rotation.

• Fluency in English and excellent communication skills.

(Preferred Qualifications and Skills)

• Experience with automation and Infrastructure as Code (IaC) tools such as CloudFormation, Terraform, Chef, etc.

• Familiarity with AWS services like EC2, RDS, Lambda, and step-functions.

• Knowledge of containerization technologies like Docker and orchestration platforms like Kubernetes.

• Proficiency in monitoring and troubleshooting complex distributed systems.

• Strong understanding of designing resilient and fault-tolerant systems.

• Expertise in debugging complex distributed systems.

The Longer Story:

OutSystems is a global leader in transforming how companies innovate through software, empowering IT leaders with a better way to build the software that matters most. We are looking for talented and motivated people to join us in helping companies solve some of their most strategic business challenges, from modernizing their workplace processes to transforming their employee and customer experiences. As a member of the OutSystems global team, you will help build, deliver, manage, and evolve software that is a low-code market leader and preferred by professional developers around the world.

OutSystems is a truly global company, with more than 800,000 developer community members, 1,700 employees, more than 500 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and of course has a thriving, worldwide community of remote employees.

Working at OutSystems

Our goal is to ensure that OutSystems is a place for bright, happy, and motivated people who share a common purpose and take pride in excellent work towards our vision. Our culture is focused on building agility at scale, which allows us to operate with a high drive in a competitive market. In our federation of teams culture, if we have every team operating like a startup, we can all learn, grow, and innovate while having the space to be proactive and creative. We encourage our team members to collaborate, focus on results, act quickly, understand our business, and adopt a growth mindset.

What do we have to offer you? 

• A company that continues to grow, change, and innovate, and gives our teams the space to be proactive and creative. 

• Real career opportunities. We care about growth and development. Vertical career progression is an obvious possibility, but we also offer the possibility for lateral moves, joining different teams, and mastering specific skills. 

• Work colleagues who are as smart, hardworking, and driven as you – and a team that is global. 

• Disrupting the status quo is in our DNA. In fact, it’s why our company exists.

• We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.

Are you ready for the next step in your career? Then we’d love to hear from you!

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal-opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status, or any other status protected by law.

Join us in disrupting the status quo of the low-code market, we give you the power to "Ask Why", you give our customers the power to innovate through software!