Lead Quality Specialist

Posted 4 Hours Ago
Be an Early Applicant
Jhunan, Zhutian Township, Pingtung County
Mid level
Manufacturing
The Role
The Lead Quality Specialist at DuPont is responsible for managing customer requests related to product quality and performance, conducting root cause analyses, implementing improvement strategies, and collaborating with internal and external stakeholders to enhance customer satisfaction and product offerings.
Summary Generated by Built In

At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. 

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you!

We are excited to share that on May 22, 2024, DuPont announced plans to separate(1) into three industry-leading, independent publicly traded companies. This strategic move will create focused businesses with distinct investment profiles. We believe the proposed separations will create opportunities for all three future companies to better serve their customers and unlock long-term value for stakeholders. This process is expected to take 18-24 months from the date of announcement to complete. We are committed to supporting our employees throughout this transition and ensuring a smooth and successful separation process. We look forward to welcoming new talent who are interested in contributing to the continued success and growth of our evolving organization.

WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter! 

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results. 

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

Key Role Activities

  • Ensures rapid, satisfying response to all customer requests pertaining to commercial products and 3rd party products originating in APR.
  • Manages and communicates all product quality and performance issues for those products and 3rd party products. This work comprises root cause analysis, development of feasible solutions, working within CMPT to select the best solution, project management and development and execution of internal and external communications strategies
  • Owns and communicates process change to customers. This comprises decisions about levels of notification, determination of success criteria, and approval of white papers.
  • Characterizes and drives improvement in products and services through systematic review of customer complaints and requests
  • Communicate with field service engineers and other sales staff on technical aspects of products and issue resolution
  • Maintains consistent customer response standards and identify continuous improvement opportunities.
  • Interface internal/external customers to identify the specific purpose and technical requirements of each individual analysis requests
  • Interpret the analysis data and generate customer reports
  • Collaborate with account teams and work with customer quality team to account specific quality requirement.

Qualification

  • Prefer candidate owns master degree and major in Chemical/Mechanical/Industrial Engineering, Material Science/Engineering and Chemistry related field.
  • Above 5 years’ experience in quality role and over 5 years works in semiconductor company with relative knowledge in CMP process.
  • Strong problem-solving and analytical skills, with the ability to identify and recommend solutions to complex technical issues
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and build strong customer relationships
  • Strong project management skills, with the ability to lead and manage multiple projects simultaneously. English is required as working language.

Join our Talent Community to stay connected with us!

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing.  For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont’s announcement.

The Company
HQ: Wilmington, DE
22,797 Employees
On-site Workplace

What We Do

Beware of recruitment scams! Please read important information for job seekers: https://www.dupont.com/careers/hiring-faqs.html

It's a time of incredible progress at DuPont — a time of momentum. It's the time for change makers, for the doers and pioneers, to create essential innovations the world needs. We aren’t just creating a better future, we’re working together to invent a better now. So bring your best self and join us in uncovering insights that will transform the world.

Why wait for a better future? Invent a better now.

Learn more at dupont.com.

Please take the time to review our comments policy before commenting on our page. http://dptn.ws/policy

Similar Companies Hiring

McCain Foods Thumbnail
Retail • Manufacturing • Food • Agriculture
Florenceville-Bristol, NB
20000 Employees
Arch Systems Inc. Thumbnail
Software • Manufacturing • Machine Learning • Internet of Things • Industrial • Artificial Intelligence • Analytics
US
80 Employees
Accuris Thumbnail
Software • Manufacturing • Machine Learning • Information Technology • Generative AI • Conversational AI
Denver, CO
1200 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account