Lead Product Manager, Integrations

At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are

We are seeking a Lead Product Manager to join our team. PM’s at Attentive own product development from start to finish, leading cross-functional teams of designers, engineers and go-to-market stakeholders to strategize and execute on our Product roadmap. If you’re looking to optimize for working at a fast-paced, hyper-growth company, this is an excellent opportunity!

Integration PM: Integrations serve as the connective tissue between Attentive and the marketing technologies used by our clients, enabling many interactions across systems. We provide a comprehensive suite of integration tools, including webhooks, public APIs, ETL processes, and data synchronization. The data exchanged with third-party sources plays a pivotal role in supporting Attentive's core features – as an AI company, the data platform is the foundation of our company strategy and the determining factor in the success and capabilities of our models. As the Lead for Integrations, you will help us determine which integrations we should offer, how data is exchanged (which data and in which direction), and help maintain the strategic relationships with our most important partners (Shopify, Snowflake, Segment, etc).

Why Attentive needs you

• Crafting and taking ownership of the integration strategy, pinpointing areas for investment with well-defined business justifications
• Making informed decisions regarding in-house development versus encouraging third parties to build to us
• Being a true subject matter expert on all things integrations, future and existing
• Collaborating closely with cross-functional teams such as Partnerships, Sales, CS, and Attentive external Partners to identify opportunities, align on feature gaps, and orchestrate product launches
• Comprehending developer documentation thoroughly to construct product requirement documents and user stories
• Staying up-to-date on industry trends and competitive integration offerings, identifying avenues for distinctiveness

About you

• You have at least 6 years of experience as a Product Manager at a SaaS company
• You have a strong ability to empathize with end customers and our clients
• You have 2+ years of experience with integration technology, such as APIs and Webhooks – you feel comfortable working on technical projects and understand the marketplace dynamics of building third party relationships
• You have excellent written & verbal communication skills with experience executing on a strategic vision, drafting product requirements, building a prioritized roadmap, and driving cross-functional alignment
• You are an advocate for your development team and the overall company initiatives, capable of finding creative solutions to blockers in the Product development lifecycle
• You are deeply analytical and make data-driven decisions including defining the right KPIs and setting aggressive goals

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full time position is $173,200 - $240,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

#LI-BH1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.