Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by creating economic empowerment for everyone.
Job Description
Get to Know the Team
The Technical Infrastructure team at Grab is a collective of product managers, software engineers, and program managers focused on enhancing the efficiency and effectiveness of Grab's Technology and Data platforms, serving millions of users daily. These platforms encompass Experimentation, Data Discovery and Catalog layers, Metrics Engine, Customer Data Platform, Streaming Platforms, and Machine Learning Platform. Our mission is to build and maintain a suite of tools and platforms that enable Grabbers to work smarter, faster, and more collaboratively.
Get to Know the Role
We're looking for a Lead Product Manager to join our Technical Infrastructure team, specifically focusing on Data Platforms. In this role, you'll collaborate with engineering, data science, analytics, and product teams to pinpoint areas for improvement and develop impactful solutions. Data is crucial for high-quality, reliable decision-making & business-operations at Grab, and a necessary pre-requisite for any ML/AI applications. You'll work with cross-functional leaders across the company to drive organization-wide changes.
You will report to the Head of Product, Data Tech, and be based onsite at Grab's Mapletree Business Centre, D7, HCMC.
The Critical Tasks You Will Perform
- Define and execute the product strategy for one or more data platforms
- Collaborate with cross-functional teams to identify opportunities for improvement and develop tailored solutions.
- Gather requirements, conduct user research, and prioritise the product backlog ensuring the team focuses on high-impact projects.
- Establish strong relationships with internal stakeholders and deeply understand their needs and challenges.
- Drive the adoption and onboarding of internal tools and data platforms, ensuring user engagement and success.
- Oversee product launches and go-to-market activities for internal tools and data platforms.
- Communicate with both technical and non-technical stakeholders, ensuring the team's work is well-understood and well-supported.
Qualifications
What Essential Skills You Will Need
- Product Management: 6+ years of experience, with at least 3 years in managing internal tools or data platforms.
- Software Development Practices: Strong understanding of modern development practices and tools.
- Analytical and Problem-Solving: Proficient in data-driven decision-making.
- Stakeholder Communication: Ability to effectively communicate with both technical and non-technical stakeholders.
- Technical Discussions: Comfortable engaging in high-level technical discussions and explaining topics to a non-technical audience.
- User Research and Requirements Gathering: Skill in gathering requirements and conducting user research.
- Project Execution: Experience in prioritizing backlogs to deliver high-impact projects.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
What we stand for at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
What We Do
Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone.
At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs:
Heart
We work together as OneGrab to serve communities in Southeast Asia
Hunger
We work to understand ground truths and drive improvements, big and small
Honour
We keep our word and steward our resources wisely to build and sustain trust
Humility
We are a constant work-in-progress, and we never stop learning to get better