Principal Product Manager - Experimentation Platform

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Get to know the Team

The Technical Infrastructure team is a group of product managers, software engineers, and program managers focused on improving the efficiency and effectiveness of Grab's Technology and Data platforms, which are serving millions of users every day. These platforms include but are not limited to, the Experimentation Platform, Data Discovery and Catalog Layer, Metrics Engine, Customer Data Platform, and ML Platform. Our mission is to build and maintain a suite of internal tools and platforms that enable Grabbers to work smarter, faster, and more collaboratively.

Get to know the Role

We are looking for a seasoned Principal Product Manager to join our Technical Infrastructure team, looking at the Experimentation Platform. You will work closely with engineering, data science, analytics, and product teams to identify opportunities for improvement and develop solutions that have a significant impact on the company's bottom line & velocity to impact. High-quality & reliable data is a prerequisite for any ML/AI application, as well as for regular business operations. Getting there needs not just the right tools, but the right organizational processes & culture. Hence, to get results, you will have the opportunity to work with cross-functional leaders across the company to drive organization-wide changes.

The day-to-day activities:

• Define and drive the product strategy for internal tools and data platforms that improve efficiency and collaboration across Grab.

• Collaborate with cross-functional teams to identify opportunities for improvement and develop solutions that address these needs.

• Gather requirements, conduct user research, and prioritize the product backlog to ensure the team is focused on delivering high-impact projects.

• Establish strong relationships with internal stakeholders and develop a deep understanding of their needs and challenges.

• Drive the adoption and onboarding of internal tools and data platforms, working closely with users to ensure they are engaged and successful.

• Oversee product launches, product marketing, and other go-to-market activities for internal tools and data platforms.

• Communicate effectively with both technical and non-technical stakeholders, ensuring that the team's work is well-understood and well-supported.

Qualifications

The must-haves:

• From 8 years of experience in product management, preferably at a tech company.

• At least 5 years of experience building and managing internal tools or data platforms.

• Strong understanding of modern software development practices and tools.

• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.

• Ability to communicate effectively with both technical and non-technical stakeholders.

• Comfortable engaging in high-level technical discussions and explaining technical topics to a non-technical audience.

• Passionate about technology trends, data tech, data science, ML/AI

• Passionate about driving impact through enhancing team productivity 

The nice to haves:

• Experience with Data Engineering, and GenAI, LLMs

• Familiarity with cloud applications and architecture.

• Bonus points: Programming experience, avid Grab user.

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.