Lead Product Manager - AI

About the Lead Product Manager, AI at Headspace 

At Headspace, we’re on a mission to revolutionize mental health care by ensuring lifelong access to support for everyone. As the Lead Product Manager, AI, you will drive transformative innovations that empower individuals and improve lives on a global scale.

Reporting to the Senior Director of Care Platforms, the Lead Product Manager will play a pivotal role in shaping and implementing the vision and roadmap for our care experience, and advancing the state of the art at the intersection of artificial intelligence and care. This is an opportunity to make a significant impact, driving advancements that contribute to our overarching mission.

What you will do:

• Communicate and Champion the Product Vision: Working with cross functional stakeholders, clearly define the product vision for your squad. Define and execute a strategic roadmap that leverages artificial intelligence to enhance care delivery, driving measurable improvements in patient outcomes and satisfaction.
• Lead Cross-functional Teams: Direct a multidisciplinary team of engineers, data scientists, care leaders, and designers. Your leadership will be pivotal in defining, designing, and launching new capabilities that meet high standards of quality and reliability.
• Strategic Collaboration: Actively participate in quarterly roadmap and business planning. Collaborate with key stakeholders across our business who are dedicated to serving our members and providers, ensuring cross-functional alignment and integration of goals.
• Ensure High Quality, Reliability, and Effectiveness: Develop capabilities that prioritize user safety, clinical effectiveness, ethical integrity, and inclusivity while ensuring compliance with data privacy regulations and foster trust through transparency and careful alignment with care team leadership.

What you will bring:

• Strategic AI Leadership: Bring at least 7 years of product management experience, including 1+ years of successfully integrating AI into products in a regulated space. Demonstrated ability to identify and act on AI-driven opportunities to create innovative, user-centric solutions. Prior experience with digital health is ideal.
• Technical AI Expertise: Demonstrated experience in integrating AI technologies into products, including understanding machine learning models, natural language processing, and ethical AI principles. Familiarity with frameworks such as TensorFlow, PyTorch, or similar tools is a plus.
• Exceptional Communication Skills: Demonstrate outstanding written communication skills, essential for articulating vision, plans, and priorities effectively in a remote environment, as well as the ability to effectively lead groups remotely. 
• Stakeholder Management Excellence: Demonstrate strong capabilities in empathetic listening, making strategic trade-offs, roadmap definition, and rallying stakeholders behind your plans, achieving business goals with limited resources.
• Collaborative Caregiver Partnership: Exhibit the ability to work closely with care team leaders and other colleagues with specialized experience and clinical knowledge.
• Organization Navigation: Have a history of successfully uniting multiple teams across complex organizations, identifying dependencies, and negotiating trade-offs to execute and launch projects.
• Product Management Foundations: Excel in fundamental product management skills including prioritization, communication, project management, influencing without authority, and data-driven decision making.
• Results focus: Have a demonstrated track record of regularly releasing products that have a measurable, positive impact on end users.

Pay & Benefits:

The base salary range for this role is determined by a number of factors, including but not limited to skills and scope required, unique relevant experience and job-related skills and geo. The base salary range for this role is $131,000 - $197,000.

At Headspace, cash salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, unlimited, generous parental leave, and much more. Additional details about our Total Rewards package will be provided during the recruitment process.

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent Acquisition team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice