Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
What Does Success Look Like
In this role, you’ll collaborate with cross-functional teams to deliver innovative features and platform enhancements that drive continuous improvement. You’ll provide architectural leadership and foster new ideas, building scalable web applications using modern frameworks and micro frontend architectures. Additionally, you’ll champion our engineering efforts by sharing insights and best practices at conferences, community events, and in technical blog posts.
What You’ll Do
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Leadership and Team Mentoring:
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Lead, mentor, and inspire a vibrant team of frontend engineers to deliver high-quality products. To foster a culture of ownership, accountability, and continuous improvement within the team.
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Conduct regular code reviews to ensure best practices and maintain code quality.
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Lead knowledge-sharing sessions and encourage continual learning within the team.
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Cross-Functional Collaboration:
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Work closely with product managers, UX designers, and backend engineers to ensure seamless integration of features.
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Translate business requirements into clear technical tasks and coordinate scope with cross-functional peers.
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Proactively identify and mitigate cross-team dependencies.
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Technical Excellence:
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Drive architectural decisions, promote modern best practices, and ensure long-term viability.
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Guide teams on implementing new frameworks or libraries, ensuring consistent adoption.
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Architect next-generation frontend applications and micro-frontends.
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Performance Optimization
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Continuously monitor and evaluate application performance across various devices and browsers.
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Profile and debug performance bottlenecks, ensuring optimal load times.
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Implement advanced tooling and instrumentation for proactive performance tuning.
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Outbound Evangelism:
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Represent the team at conferences and technical meetups, sharing insights and best practices.
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Write and publish technical blog posts to showcase innovations and thought leadership.
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Collaborate with marketing to highlight product achievements and engineering stories.
What Makes You Qualified
Educational Qualifications and Experience:
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BE/BTech degree in software engineering, computer science, or a related field.
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7+ years of professional software engineering experience focused on web technologies focusing on React.
Technical Skills:
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Expertise in Front-End Architecture: Deep understanding of modern front-end technologies, including advanced JavaScript (ESNext features), TypeScript for type safety, bundlers (e.g., Webpack) to optimize build processes and ensure cross-browser compatibility and React.
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CSS Expertise: Proficiency in modern CSS techniques including SCSS, CSS Modules, and CSS-in-JS libraries like Styled Components and Emotion to create scalable, maintainable, and responsive user interfaces. Knowledge in creating component-driven styles and implementing design systems for consistent UI/UX.
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Frontend Performance Optimization: Proven track record in performance profiling and optimization for web applications using tools such as React Profiler, Lighthouse, and Webpack Bundle Analyzer. Focus on optimizing for fast load times, memory management, and rendering efficiency.
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Micro Frontend Architecture: Experience in architecting and implementing scalable micro frontend solutions, leveraging frameworks such as Next.js for SSR/SSG, ensuring seamless integration, and supporting large, distributed teams working on independent components.
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CI/CD and DevOps Practices: Hands-on experience in setting up and maintaining continuous integration and continuous delivery (CI/CD) pipelines using tools like Jenkins, GitHub Actions, and CircleCI to automate testing, deployment, and delivery processes for faster release cycles.
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Cloud Platforms & Containerization: Proficient in containerization with Docker and Kubernetes for scalable and reproducible development environments, as well as deploying frontend applications on cloud platforms like AWS, Azure, and GCP to ensure high availability and resilience.
Soft Skills:
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Exceptional problem-solving abilities.
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Ability to clearly articulate complex technical concepts to both technical and non-technical audiences.
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Past Experience speaking at conferences, contributing to open-source projects, or writing technical content.
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Strong teamwork and communication skills.
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Ability to thrive in a dynamic, fast-paced environment.
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Top Skills
What We Do
Sprinklr is a provider of enterprise software for customer experience management. We help brands turn public conversations on modern channels into valuable insights to improve marketing, advertising, customer service, product development and more.
Sprinklr has five products on one platform: Modern Marketing, Modern Advertising, Modern Research, Modern Care and Modern Engagement. Sprinklr’s unified platform allows siloed teams to collaborate and deliver memorable customer experiences — at scale.
Founded in September 2009, Sprinklr is headquartered in NYC with 1,900 employees in 16 countries and 25 offices.
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