Lead Product Designer, Payments

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team:

The Payments Experience team at Grab is dedicated to crafting a seamless and unified payment journey for all users - whether online or offline. We are a dynamic, cross-functional team focused on delivering, high-quality experiences that meet user needs. By understanding our users, we design solutions that not only enhance usability but also drive meaningful growth.

Get to Know the Role:

As a Lead Product Designer on the Payments team, you will lead product design outcomes for several problem space teams, ensuring quality and excellence across these areas. You will work collaboratively to explore user needs and create impactful solutions. You will report to the Senior Design Manager, Fintech. The role will fully work onsite.

The Critical Tasks You will Perform:

• You will drive product design outcomes and strategic direction across teams by leading complex initiatives and ensuring solutions address value, usability, feasibility, and viability.
• You will facilitate cross-domain, function, and team collaboration by driving discussions, workshops, and explorations to align and increase efficiencies.
• You will develop problem-framing approaches , design simple solutions to complex problems, and seamlessly integrate multiple products.
• You will independently navigate complexities, driving problem exploration, solution discovery, and delivery while helping designers in adjacent teams deliver better work.
• You will defend design decisions, communicate results and their implications to senior stakeholders, and support business/product stakeholders.
• You will produce visual designs that elevate quality, consistency, and user experience credibility, using prototyping tools to create interactive and realistic prototypes.
• You will dedicate time to research the latest advancements, experiment with innovative approaches, and apply Service Design, User Research, Front-end Development, Accessible Design, or Design Systems.

Qualifications

What Essential Skills You will Need:

• A minimum of 8 years of experience, with a portfolio demonstrating design process, shipped work, and influence.
• Experience working on cross-functional product teams.
• Strong fundamentals in interaction and visual design craft and practice.
• Experience coaching others in interaction design, visual design, or prototyping.
• Proficiency in mobile and front-end web standards, development, and tools like Figma, Protopie, After Effects. Experience in Service Design, User Research, Front-end Development, Accessible Design, or Design Systems is advantageous.
• Stay updated with the latest advancements and experimenting with new approaches to enhance design outcomes.
• Provide a portfolio of your recent design work in English, showcasing your contribution and the impact of your projects. We recommend you provide clear context, outline your end-to-end workflow, and demonstrate how you go from problem discovery to launch.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.