Senior Product Designer, Loom Enterprise Admin Experience

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
About Loom x Atlassian
Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 20M users across 350k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.
Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz. Atlassian acquired Loom in 2023, in order to scale video at work everywhere.
The Role
Loom is looking for a Senior Product Designer who will lead the Loom Admin experience end-to-end across the Loom core product and integrations within the Atlassian product suite, reaching millions of people inside the Loom and Atlassian products they already use. You will report into the Head of Design at Loom. This is a remote role. To help our teams work together, you must be located between PST and EST.
You'll collaborate with product management and engineering to define the problem space and roadmap on how Loom will grow and expand to enterprise customers. You'll embrace a deep understanding of the admin/buyer persona and advocate for the user in order to define, design, and deliver innovative solutions that will deliver both user needs and business impact.
What You'll Do

• Impact millions of users globally as you empower them to maximize the full potential of Loom and Atlassian products
• Lead and deliver complex and high-impact product design projects that help raise the quality bar for our users - from conceptual models to UI design.
• Contribute to Loom's strategy on continued upmarket growth and expansion to enterprise customers from a user's perspective
• Collaborate with a range of cross-functional teams (including Engineering, Product Management, Research, Design, Marketing, and Data Science) across our Atlassian product portfolio.
• Conduct user research with our admin/buyer persona, using various methods and principles to gain insights into customer needs and inform design solutions.
• Contribute to our Design System by creating new components, templates, and guidelines
• Mentor designers and contribute to cultivating a design culture that yields designers to do their best work

Your Background

• Minimum 6-8 years of experience in Product Design (and at least 2 of which involve Enterprise SaaS design)
• An outstanding portfolio, with presentable case studies showcasing a foundation in typography, interaction and visual design, product sense, and idea generation.
• You are a user advocate and understand admin buyer needs for identity, security, privacy and compliance, and are comfortable with the related technical and legal concepts
• Strong UX-design skillset encompassing designing thinking methods, user research, persona development, concept modelling, flow diagrams, information architecture, wireframing, prototyping, etc.
• Proficiency in iterative design processes: constantly sketching, sharing work, validating with customers, iterating, shipping, and learning.
• Experience in conducting and applying user research
• Experience collaborating with a diverse team in a rapid growth environment. Huge plus if you've worked with distant teammates and understand the communication patterns of working with highly distributed teams.
• A learning and growth mindset: Our team size and our design process will evolve and change many times over the next few years. We strive to continuously improve and integrate what we learn - from our work and with each others
• Empathy and resilience: empathy for our customers, to build a product and a service they'll love. Empathy for our coworkers, to build a workplace we'll love. Resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your thinking and your work.
• Excellent written, verbal, and storytelling skills

Compensation
At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $160,300 - $213,700
Zone B: $144,300 - $192,300
Zone C: $133,000 - $177,400
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
#LI-Remote
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .