Lead Ops Specialist - Mutual Fund Trade Corrections (Settlements)

Job Title: Lead Operations Specialist – Mutual Fund Trade Corrections

Job Overview:

The Lead Operations Specialist is a key role in brokerage operations acting as a tenured and senior processing-level Subject Matter Expert at the firm. Within the Mutual Fund Trade Corrections department, this includes processing and validation of cash and securities transactions, reconciling accounts, answering questions from internal and external client, and daily reporting. The Lead Operations Specialist focuses heavily on driving team success acting as a guide and resource in the subject matter.

Responsibilities:

• Collaborating with management and team analysts to complete regularly cadenced key controls for the department, and processing as well as overseeing non-key controls being processed by junior colleagues.
• Leading weekly team huddles, focusing on a balance of engagement and information.
• Assisting junior colleagues on the team with all aspects of the trade correction processes, acting as a trusted resource with a wide-ranging skill set in the subject matter.
• Reviewing accounts and performing reconciliations to ensure compliance with corporate and regulatory policies and procedures; reconciling suspense accounts and validating transactions.
• Working with Mutual Fund sponsors and third party vendors to request, process, and follow up on trade corrections performed in client accounts.
• Communicating effectively with advisors, mutual fund sponsors, and other operational groups to resolve various account discrepancies.
• Fielding escalated emails and calls, providing top-level customer service while maintaining a risk-
• averse approach that will protect both end clients and the business.
• Recognizing issues, problems, or opportunities and determining whether action is needed; fixing breaks.
• Collaborating and making recommendations on how to solve business challenges.

Requirements:

• 3+ years of experience working in the financial industry
• Strong attention to detail with a pro-active approach to solving and preventing problems
• Adept at building strong relationships and engendering trust with business partners and customers
• Ability to multi-task and follow through on projects and tasks
• Ability to work with and communicate effectively to various levels of management throughout the organization, up to and including executive leadership.
• Microsoft Office suite, notably; Outlook, Access, PowerPoint and Excel (VBA) as well as Beta

Preferences:

• BA/BS degree in Business, Finance, or Economics (or equivalent work experience)
• Refinitiv/BETA experience
• Knowledge of SEC and FINRA regulations pertaining to financial operations
• Prior experience working with mutual funds
• Securities registrations desirable but not required (SIE, Series 99 or 7 Licenses)

Core Competencies:

• Excellent time management skills
• Ability to multitask with multiple operational processes and multiple data input platforms
• Proficiency in Microsoft Office (Word, Excel, Access, Outlook)
• Excellent data entry skills (numeric and alpha)
• Strong email communication and organization skills
• Client-first, customer service mindset
•  Strong collaboration skills; team engager and promoter
•  Risk-averse and diligent
• Strong attention to detail and problem-solving skills

Pay Range:

$20.23-$33.71/hour

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Why LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL? Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits? Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.