Lead Instructional Designer - Sales Enablement

Posted 4 Days Ago
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Boston, MA
Hybrid
86K-119K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
Hybrid Observability powered by AI
The Role
As a Lead Instructional Designer, you'll create engaging training content for LogicMonitor’s sales team, utilizing adult learning principles to enhance onboarding, sales skills, and product education. This role involves designing diverse learning materials, collaborating with subject matter experts, and measuring learning effectiveness.
Summary Generated by Built In

About Us:  

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is based in Boston, MA. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

LogicMonitor is proud to be an equal opportunity employer. We deeply care about our employees’ well-being, fostering an environment where every individual is valued and respected. We celebrate the diversity of our team, and are committed to fostering a culture of inclusivity. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row! 

Bring your creativity and passion for instructional design to build impactful training content that energizes and equips LogicMonitor’s sales team. Using your knowledge of adult learning principles, you’ll craft engaging courses, activities, and assessments that close knowledge gaps and boost confidence in selling our platform. Reporting to the Manager of Learning Experience, you’ll play a key role in shaping the success of our ever-evolving sales strategy, empowering both new and current reps to excel and helping build a world-class sales organization.

Here's a closer look at this key role:

  • Design and develop content for onboarding, sales skills, product education, and leadership development.
  • Apply adult learning principles and instructional design methods to all sales enablement efforts.
  • Create and sustain high-quality learning materials in formats like eLearning, micro-learning, classroom, virtual, and blended learning experiences.
  • Update content regularly to maintain its relevance and accuracy
  • Collaborate with subject matter experts across the business to create courses, certifications, and continuous learning materials.
  • Review content with subject matter experts and stakeholders incorporating their feedback.
  • Develop a deep understanding of the sales organization’s functions, frameworks, and tools.
  • Design assessments and use data to measure learning effectiveness.
  • Familiarity with graphic design, video editing, image manipulation, and formatting is a plus
  • Manage multiple projects and meet deadlines in a fast-paced environment.
  • Superb written and verbal communication skills
What You'll Need:
  • Bachelor’s degree in Education, Instructional Design, a related field, or equivalent experience.
  • 5+ years experience in instructional design and sales enablement, preferably in SaaS
  • Strong knowledge of ADDIE, Blooms, and other instructional frameworks
  • Experience developing classroom, virtual, and on demand training courses
  • Familiarity with building sales methodologies like MEDDPICC and Command of the Message is preferred.
  • Proficiency with SCORM/authoring tools (e.g., Articulate) and content tools like Vyond.
  • Proven ability to collaborate with subject matter experts and stakeholders across different teams and levels.
  • Ability to work independently and collaboratively on projects

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 12/16/2024

#LI-TD1 #BI-Hybrid #LI-Hybrid

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. 

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.

The Base Salary range for this role is:

$86,205$118,545 USD

Top Skills

Articulate
Elearning
Instructional Design
Scorm
Vyond

What the Team is Saying

Jude
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The Company
HQ: Santa Barbara, CA
1,100 Employees
Hybrid Workplace
Year Founded: 2007

What We Do

LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit www.logicmonitor.com.

Why Work With Us

We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.

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LogicMonitor Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

Typical time on-site: Flexible
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